Back

Lexus of Henderson

Henderson , NV

4.8
6,958 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,958 reviews

January 16, 2020

Awesome! The team of Lexus IS very efficient and extremely helpful. I liked the prompt assistance and the helful ride home with lyft. Great team you have!! More

by JOHN.SIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 16, 2020 -

Lexus of Henderson responded

John, we are thrilled to hear about your excellent experience with our team at Lexus of Henderson! It is our pleasure to meet the needs of our loyal customers. We look forward to seeing you at your next service appointment!

January 15, 2020

Service Great job start to finish! Stephen alerted me about the service and promptly schedule the service time. He thoroughly explained the charges. The se More

by DConway1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jan 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are happy to hear that our team at Lexus of Henderson provided prompt and friendly service. We will be sure to let Stephen know that you appreciate his help!

January 15, 2020

Great service Yes, Lexus was great. They handled the recall for an airbag replacement and I was given a new Lexus to drive while the work was being done. Stephen More

by JSOLASVEGAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 15, 2020 -

Lexus of Henderson responded

It's wonderful to hear that Stephen and our team could assist with your airbag recall and send you home in a freshly cleaned car. Thank you so much for sharing this great feedback about our customer feedback! If any future issues should arise, our team will be here to assist.

January 14, 2020

Great service as usual! Providing a loaner made my day so much more productive. Tyler was the best, knew how to handle all the details! More

by SRESER
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jan 14, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are proud to know that our team provided the great service that we strive for at Lexus of Henderson. We will certainly let Tyler know that you appreciate his help!

January 14, 2020

Jay kept me informed throughout the process This is my 3rd Lexus. From meeting Tito to finalizing with Twila Wagner the process is smooth and simple. Great group of people to work with. More

by PONDFORME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Lexus of Henderson responded

Thank you so much for coming back to Lexus of Henderson! We are delighted to hear that you had another positive experience working with Tito and Twila. We hope your newest Lexus is treating you well!

January 14, 2020

As always, David and team did an outstanding job!! David is the reason I stay with Lexus Brand! He is the best Service employee I have ever worked with! All the employees are wonderful! More

by KRIKES
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David , I work with him the most! He is awesome!
Jan 14, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are happy to hear that David and our service team provided the exceptional service we expect at Lexus of Henderson, and it means a lot to know that we earned your loyalty. We will certainly let David know that you appreciate his help!

January 13, 2020

Fix Recall issue and fix the Bluetooth for phone The fixed our problem and showed me how to use the Scout app for navigation. The front window was left dirty after the car had been cleaned. More

by TWATERLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Jan 13, 2020 -

Lexus of Henderson responded

I'm very glad that our team could address your concerns! Our apologies for overlooking your front window. Thank you for your business and your feedback!

January 13, 2020

very very bad not expecting worst like this very bad experience, charge me extra money and kept my car for 3 weeks and one after another problem not in my knowlegge, went to just see my key is More

by SHARAFHASEEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jay in henderson branch service,very very bad
Jan 27, 2020 -

Lexus of Henderson responded

Sharaf - I can assure you that the suggestions we make for our customers are based on what is best for them and their vehicles. I'm sorry that you're still experiencing issues with your car and certainly would like to help here. If you're willing, please give me a call so we can talk this through together. Thank you, Roy Hollinger - Service Director - (702) 228-7736

January 13, 2020

Jay Dalit and the technician kept me up to date and informed on the status of my vehicle. They explained exactly what they found during the diagnosis and what my options were. More

by ROBERTSTEWART1
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Jan 13, 2020 -

Lexus of Henderson responded

Thank you for the review! We are proud to know that Jay and our team provided the informative and communicative service that we strive for at Lexus of Henderson. We will certainly share our kind words with them!

January 12, 2020

This is a Great dealership. Paul Dakow is a pleasure to work with. He is both honest and ethical. I would highly recommend dealing with Paul Dakow. I have bought multiple cars from him. More

by SMILLERMD
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Lexus of Henderson responded

Thank you so much for your repeat business! It means a lot to know that you can turn to Paul whenever you're in need of a new vehicle and know you will be treated with five-star service. We hope that you're loving your newest car. Congratulations and safe driving from all of us at Lexus of Henderson!

...
580
...