Lexus of Henderson

Excellent Service from David T in the Service Department!!! My service manager David Torella continues to amaze me with his exceptional customer service skills. I have a staff of over 1000 employees in the hosp My service manager David Torella continues to amaze me with his exceptional customer service skills. I have a staff of over 1000 employees in the hospitality industry that report to me and am well aware of how challenging it can be to provide a high level of service on a consistent basis but David delivers on the promise with every interaction. More

Very quick service. John and Lexus of Henderson took good care of me. The oil change and service were performed in about an hour. The waiting areas are very nice with lar John and Lexus of Henderson took good care of me. The oil change and service were performed in about an hour. The waiting areas are very nice with large tv's and computers available along with snacks and refreshments. The car was washed and cleaned before it was handed back to me. John explained everything to me in detail and offered to answer any questions I had. I am a very satisfied customer. More

Professional car maintenance . I come to dealer shop for my car maintenance Service with coupon. So I got good deals. Coffee bar is nice and clean and convenience to use WiFi for . I come to dealer shop for my car maintenance Service with coupon. So I got good deals. Coffee bar is nice and clean and convenience to use WiFi for work. More

First Lexus Service The customer service was excellent. The service rep John was friendly and knowledgeable of what needs to be done in my car. It makes me feel completel The customer service was excellent. The service rep John was friendly and knowledgeable of what needs to be done in my car. It makes me feel completely comfortable being there and the cleanliness of the facility is remarkable. More

Always More than Expected! I really enjoy Lexus of Henderson. That is why I purchased 7 cars from Lexus over the years. But, Lexus of Henderson service beats everyone else. I really enjoy Lexus of Henderson. That is why I purchased 7 cars from Lexus over the years. But, Lexus of Henderson service beats everyone else. More

Very Professional and Great Customer Service :) First time going to this location and was very pleased with their service :) Very friendly, courteous and knowledgeable. They take care of you by off First time going to this location and was very pleased with their service :) Very friendly, courteous and knowledgeable. They take care of you by offering water, coffee,donuts and a car wash while you wait for your vehicle. More

Went smooth Felt no pressure and after a week of communication, everything fell in place. Finance took about a total of 15 to 20 mins. Took longer to fill out the Felt no pressure and after a week of communication, everything fell in place. Finance took about a total of 15 to 20 mins. Took longer to fill out the paperwork for finance More

Good Experience I worked out a deal with Martrell online, Came in and drove the car, filled out paperwork and drove away. No stress, no BS, Took around 2ish hours. I worked out a deal with Martrell online, Came in and drove the car, filled out paperwork and drove away. No stress, no BS, Took around 2ish hours. More

Amazing service! Easiest car buying experience I’ve ever had Ray Jimenez made my experience awesome. It was relatively quick (esp compared to previous transactions at other places!), no BS back and forth, and I Ray Jimenez made my experience awesome. It was relatively quick (esp compared to previous transactions at other places!), no BS back and forth, and I got a great deal. Would highly recommend Lexus of Henderson and Ray! More

A little longer than I expected Guess there was a recent recall on airbags for various models (not mine). I had an appointment for 230 on a Friday and well I think the service depart Guess there was a recent recall on airbags for various models (not mine). I had an appointment for 230 on a Friday and well I think the service department may have been overwhelmed by the recall and for a 5k service took a little longer than I expected. But normally a good service place. My service guy (John) was great. More