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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
5,682 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 5,682 reviews

August 21, 2022

The service department did an amazing job. The facility is the best in Las Vegas. More

by Lamurphy3434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler in service
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Aug 22, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you again at Lexus of Henderson!

Helpful
August 21, 2022

Everyone was professional, friendly, polite, worked fast and efficiently. I like that they washed my car too. More

by MeganFonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace
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Aug 22, 2022 -

Lexus of Henderson responded

Megan, when we see words like "professional", "friendly", and "polite", we know we are doing a great job! Thank you for the 5-stars from all of us at Lexus of Henderson!

Helpful
August 20, 2022

Amazing fast and very knowledgeable loved that they give continuous updates best service I’ve seen More

by Desiree.haun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 22, 2022 -

Lexus of Henderson responded

Desiree, we are thrilled that our team delivered such communicative, top-notch service! Thank you for choosing Lexus of Henderson and for sharing your experience. Drive safely until we see you again!

Helpful
August 19, 2022

Outstanding call service especially by Jaycee who always give me an update regarding the status of the vehicle. More

by UIMPERIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Lexus of Henderson responded

Thanks for leaving Lexus of Henderson a five-star review! We'll give Jaycee kudos for ensuring you receive top-notch service and communication. Have a great day!

Helpful
August 19, 2022

My car was taken care of and all my concerns were addressed. I received frequent updates on the status of my repair. More

by COACHGENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
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Aug 19, 2022 -

Lexus of Henderson responded

Thanks for leaving Lexus of Henderson a review! We're ecstatic we could deliver attentive and communicative service. Drive safely, and we'll see you next time!

Helpful
August 15, 2022

Not pleased at the wait time for car. Service writer Dave did not inform me my car was done. Others left and I had to tell him my car was in the drive ready. I had a 7:30 appt and left at More

by vichenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave
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Aug 16, 2022 -

Lexus of Henderson responded

I'm sorry to see your wait time was longer than anticipated. We strive to deliver a seamless experience and would never want to inconvenience a customer with a delay in communication. We appreciate you sharing your feedback and will use it to improve moving forward. If there's anything else you would like to add, please give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

Helpful
August 14, 2022

Best experience ever, the service was excellent. Thank you Kim for getting us the car we love and honesty.. More

by chung702
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
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Aug 15, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Kim and the Lexus of Henderson team. Drive safely, and we hope to see you back!

Helpful
August 14, 2022

There’s no other dealership or salesperson I trust with my business more than Tito De Leon at Lexus of Henderson. Thank you for continuing to provide us with a great experience and an even greater car! More

by erikatalastas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Lexus of Henderson responded

We are proud to hear Tito at Lexus of Henderson has earned your trust. He will be elated to receive your kudos. Thank you for the 5-stars, and we look forward to our continued relationship!

Helpful
August 12, 2022

The place is great. I always receive top notch service. I work at a dealer in town and am always more than happy with the process at Henderson Lexus. 200.00 for an oil c More

by BMC374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Lexus of Henderson responded

We really appreciate your continued business and your confidence in our work! Thank you for choosing Lexus of Henderson and for sharing your experience with our team. We look forward to assisting you next time!

Helpful
August 11, 2022

The best service is at Lexus of Henderson. Craig Kelly is an awesome Service Manager. He listens to your needs, wants and does his best to ensure that you’re taking care of. The only dealersh More

by CANCER770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Lexus of Henderson responded

We are blushing! We're thrilled Craig provided attentive service that made you feel valued and earned Lexus of Henderson your loyalty. It's always an honor to assist customers like you. Thank you!

Helpful
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