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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,034 Reviews
Call Service Center (702) 228-7736

5,034 Reviews of Lexus of Henderson - Service Center

Sort by
January 02, 2023

The advisor kept me in the loop and was very accommodating for me on the car pick up. Excellent service More

by goavay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaycee Messer
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Jan 03, 2023 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

January 01, 2023

Great and honest customer service. We appreciate the loaner car. We will be purchasing a newer rx350. More

by Paul Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 02, 2023 -

Lexus of Henderson responded

Paul, thank you for this lovely review of Lexus of Henderson! We can't wait to work with you again in the future!

December 30, 2022

Daniela was fantastic. Made entire process seamless. Thank you. The loaner car made life very easy to have a relaxed feeling about service. More

by Marielaina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela
Report | Print
Jan 03, 2023 -

Lexus of Henderson responded

Thank you, Marielaina, for leaving Lexus of Henderson a five-star review! We'll give kudos to Daniela for ensuring your service visit was seamless. Until next time!

December 27, 2022

Always professional and helpful. Highly recommend for Lexus drivers! If there is a problem, they correct it quickly. More

by JENIFERVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Report | Print
Dec 28, 2022 -

Lexus of Henderson responded

Thank you for your confidence in Lexus of Henderson, and for your business. Our team is here to help with all of your Lexus needs! We are thankful to have you as a customer!

December 25, 2022

Very friendly and efficient staff. They are also responsive if you have any questions or concerns. More

by aprilct65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Lexus of Henderson responded

Thank you for taking a moment to recommend us! The Lexus of Henderson team appreciates your kind words and looks forward to seeing you again.

December 25, 2022

We had excellent Customer Service on our last 30,000 Maintenance Service Call. We were given a Lease Car because it was going to take about 4 hours. The service department got it done in 3 hours and was More

by Desertskies14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Serrano
Report | Print
Dec 27, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Daniela and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 24, 2022

As always, everything was fast and efficient. Communication was great throughout the whole time they had my car. More

by catrina.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Report | Print
Dec 27, 2022 -

Lexus of Henderson responded

We appreciate your feedback, Catrina! Thank you for choosing Lexus of Henderson and for stopping by to leave a review. Drive safely until we see you again!

December 24, 2022

Friendly, timely, thorough, SERVICE ORIENTED, hospitable waiting room, nice car wash, provide complimentary Tech service to novice customers. Great dealership I will not buy another Lexus until MOUSE PAD HA More

by nadinesflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 23, 2022

Great service. Everyone was friendly and very helpful. They were able to get us the car we wanted in the color we wanted. They are a great team. More

by vegasstek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Lexus of Henderson responded

Your review is music to our ears! It was our pleasure to offer courteous assistance that could accommodate your specifications. Thank you for choosing Lexus of Henderson — enjoy your new ride!

December 23, 2022

Excellent costumer service,from Daniela to master mechanic,great atmosphere,unbelievable,that is my dealer it choice More

by armandito41lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Lexus of Henderson responded

We love to hear this! Thank you for your kind words and thoughtful review of Daniela and our team here at Lexus of Henderson. We hope to see you in the future!

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