Lexus of Henderson - Service Center

They are so nice when you pull up & always helpful More

Friendly professional personnel from intake to pickup. The dealership is clean well lit and comfortable. My service advisor, Dave Torrella is always looking out for my best interest, professional and ens The dealership is clean well lit and comfortable. My service advisor, Dave Torrella is always looking out for my best interest, professional and ensures a great experience. More

I was told it would take 4 hours or half a day to do 30K mile maintenance. So I was arranged a loaner car for personal use during the wait time. But unexpectedly after about 2 hours I was texted that the v mile maintenance. So I was arranged a loaner car for personal use during the wait time. But unexpectedly after about 2 hours I was texted that the vehicle was ready to pick up. I was so happy when I got the message. When I was back at the service shop, the service manager told me that in order to expedite the service, he had two technicians worked together on my car’s service. So impressive. That’s why the 4 hour maintenance work was completed in about 2 hours with help of 2 technicians. More

Yesterday, I had my Lexus serviced -!: purchased 4 new tires. No mow low pressure light just came on!! This is unacceptable!! tires. No mow low pressure light just came on!! This is unacceptable!! More

Jayce was friendly and helpful. I was disappointed that I’m unable to get the diagnosis service in for the touch pad and I don’t have other times to come in. But I let Jayce know that I will monitor to see I’m unable to get the diagnosis service in for the touch pad and I don’t have other times to come in. But I let Jayce know that I will monitor to see if the diagnosis is necessary. More

Had to wait 15-20 minutes past my appt time to write up the service order the service order More

Stephen Diem and his team are respectful and very pleasant and anticipate our needs to help us. Also very truthful and honest. Thank you very much. pleasant and anticipate our needs to help us. Also very truthful and honest. Thank you very much. More

Service manager Randy was very patience in answering and explaining my questions/concerns. Overall very happy with this service location and would recommend to any one. explaining my questions/concerns. Overall very happy with this service location and would recommend to any one. More

Excellent employees, courteous and professional! Friendly atmosphere and clean surroundings. atmosphere and clean surroundings. More

Very courteous did a good job and noticed my wipers needed replacement needed replacement More