4,976 Reviews of Lexus of Henderson - Service Center
Very clean and receptive dealer. Staff was polite and attentive t concerns of the customer. Staff was polite and attentive t concerns of the customer. More
First experience. Service was good. I do not know the average service time for the basic service but ours was about three hours which seemed slow. The service represen Service was good. I do not know the average service time for the basic service but ours was about three hours which seemed slow. The service representative was very good, friendly and kept us informed. No real complaints. We have to drive two hours to get to the dealership and had planned on shopping after the service was completed. We will know better the next time. Again, quite satisfied. More
All service has been in a timely manner and everything explained beforehand. The waiting rooms are well laid out and coffee is fresh. explained beforehand. The waiting rooms are well laid out and coffee is fresh. More
Well taken care of and detailed review of systems checked. Did find defective battery and replaced it under warranty. checked. Did find defective battery and replaced it under warranty. More
We have never experienced anything but perfect service from Lexus of Henderson. All of our transactions have been flawless both from car purchases to top notch service. Our multiple purchases have been wi from Lexus of Henderson. All of our transactions have been flawless both from car purchases to top notch service. Our multiple purchases have been with Tito in sales, and Tyler in service. The accommodations are welcoming and the entire staff is friendly and helpful. We have found a perfect solution to all of our automotive needs in Lexus of Henderson. More
The dealership is very clean and comfortable. The staff are friendly and polite. Everything being done to my car was clearly explained. Also, they kept me updated. The staff are friendly and polite. Everything being done to my car was clearly explained. Also, they kept me updated. More
Very polite. Was able to work us in a timely manner. Tech provided us complete video narration of our concerns and went further to diagnose a problem that was not Was able to work us in a timely manner. Tech provided us complete video narration of our concerns and went further to diagnose a problem that was not apparent but would be in the future and corrected it under warranty. More
Upon arrival everyone greeted and treated me like I was special. Awesome customer service. Thank you. special. Awesome customer service. Thank you. More
Crazy good customer service. Appreciate the great communication as well! Glad I have a CV Lexus! Appreciate the great communication as well! Glad I have a CV Lexus! More