5,038 Reviews of Lexus of Henderson - Service Center
Very friendly and speedy service. Can in for a damaged tire and they replaced it, no charge as it was still under warranty. Very satisfied. tire and they replaced it, no charge as it was still under warranty. Very satisfied. More
Easy to make service appointment. My service rep Jayce was polite. knowledgeable and thorough which was very much appreciated. Will be back for next service. was polite. knowledgeable and thorough which was very much appreciated. Will be back for next service. More
The staff was very professional and courtesy and they went far and beyond customer service and satisfaction. I am very happy and will be returning went far and beyond customer service and satisfaction. I am very happy and will be returning More
Jayce did an excellent job taking care of me. I had a broken CD player in my RX 350. He was friendly and provided excellent customer service. The entire process was no hassle at all. Highly recommend him broken CD player in my RX 350. He was friendly and provided excellent customer service. The entire process was no hassle at all. Highly recommend him. More
David Torrella was amazing, his attention to details and quickness definitely made the difference. I was treated with courtesy for all members os the staff quickness definitely made the difference. I was treated with courtesy for all members os the staff More
Tyler is a pleasure to work with at Lexus. He always makes a point to clearly explain what will be happening with each service visit. When the appointments are scheduled to run longer, Tyler is quick to makes a point to clearly explain what will be happening with each service visit. When the appointments are scheduled to run longer, Tyler is quick to have a courtesy car ready for me to use. Tyler is always quick to collaborate with the master technicians when unusual issues arise. I would highly recommend Tyler and Lexus team! More
I purchased my last two vehicles from Lexus of Henderson and have received excellent service. They take great care of my vehicles and go the extra mile to make sure I am satisfied with my service. I have no and have received excellent service. They take great care of my vehicles and go the extra mile to make sure I am satisfied with my service. I have not had any problems with either of my vehicles and that is why I drive Lexus. Thank you for a quality product. More
I always get treated well at Henderson Lexus. Never had a problem here. I have been coming to this location for 6 years and 2 Lexus’s later. problem here. I have been coming to this location for 6 years and 2 Lexus’s later. More
My 2019 ES 350 was service for a fuel pump recall. After replacing the fuel pump, the spilled fuel inside my car was not clean I drove the with windows rolled down, park my car outside my driveway for 3 nig replacing the fuel pump, the spilled fuel inside my car was not clean I drove the with windows rolled down, park my car outside my driveway for 3 nights hoping the smell with go away but it did not. I returned my car back to their shop for cleaning. They kept it for 2 days. Initially the technician failed to clean up his mess. Shop foreman failed to do a quality check on his technician work before releasing my car. More
Excellent service! This is the 3rd Lexus we have purchased and we are very happy with the wonderful service we have received. Nothing beats a Lexus ride! purchased and we are very happy with the wonderful service we have received. Nothing beats a Lexus ride! More