Lexus of Henderson - Service Center

Tire puncture David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tir David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tire. David took care of it immediately. Tire was changed out and I was on my way. More

Always Impeccable Service Thank you all for your service. Thank you for the loaner. The work was completed very quickly and returned earlier than promised. Always a pleasure. Thank you all for your service. Thank you for the loaner. The work was completed very quickly and returned earlier than promised. Always a pleasure. More

February 2019 Service & Restoration Again, I had an excellent service experience. Jay Delit is always so considerate, helpful, patient and accommodating of my schedule. Kudos to the whol Again, I had an excellent service experience. Jay Delit is always so considerate, helpful, patient and accommodating of my schedule. Kudos to the whole service team. More

Nice Experience I needed to get a new tire on my RX350, there was a screw embedded at the edge of the sidewall. I purchased the tire/wheel protection package so I di I needed to get a new tire on my RX350, there was a screw embedded at the edge of the sidewall. I purchased the tire/wheel protection package so I didn't want to take it a tire shop. I also needed to have the vehicle serviced and a recall repair made. I called and was initially told I would not be able to get in for over a week. When I explained the situation they set an appointment for the next day. I was greeted, the car checked in and shown the waiting areas. John came and got me within 5 minutes and we went over all of the work needed. He worked the tire situation with the insurance company and made sure I was kept aware of the status while waiting (no loaner vehicle available). The waiting area is nicely set up and allowed me to work while I waited. More

15K Service, Recall Notice and Hitch Install Great Experience and Excellent Service from the Lexus of Henderson Service Team. Experience and interaction from team from drop off to pick up was ex Great Experience and Excellent Service from the Lexus of Henderson Service Team. Experience and interaction from team from drop off to pick up was excellent. More

Best Lexus dealership in town!!! Just want to thank you for such a phenomenal service your team has provided me. Special mention to Jay Dalit, he was very accommodating and very prof Just want to thank you for such a phenomenal service your team has provided me. Special mention to Jay Dalit, he was very accommodating and very professional. I really do appreciate all the things you guys do on this dealership. Hands down the best experience I've ever had since I first step in to buy my Lexus Gx460 last year. Thank you so much!! More

Service was excellent Your staff is great and very efficient. They made me feel welcomed by your brand. I was also offered a shuttle service even if I didn’t need it, it’s Your staff is great and very efficient. They made me feel welcomed by your brand. I was also offered a shuttle service even if I didn’t need it, it’s a great option for your clients. More

Excellent Jay Messer was super helpful and responsive, he explained the servicing needs clearly and was friendly. Also, the driver Alex was great he was polite, Jay Messer was super helpful and responsive, he explained the servicing needs clearly and was friendly. Also, the driver Alex was great he was polite, helpful, and friendly. More

ROUITINE MAINTENANCE / BATTERY CHECK DAVID TORRELLA HAS PROVIDED EXCEPTIONAL CUSTOMER SERVICE FOR YEARS. HE HAS ALWAYS KEPT ME UP TO DATE ON WHAT MAINTENANCE IS NEEDED FOR THE VEHICLE. HE DAVID TORRELLA HAS PROVIDED EXCEPTIONAL CUSTOMER SERVICE FOR YEARS. HE HAS ALWAYS KEPT ME UP TO DATE ON WHAT MAINTENANCE IS NEEDED FOR THE VEHICLE. HE IS EXTREMELY HELPFUL, PROFESSIONAL, COURTEOUS, AND FRIENDLY. ONE OF THE BEST! More

Great Tire Repair Service I drove in with no appointment and was accommodated quickly and efficiently. Problem was identified and repaired and the car was washed before returni I drove in with no appointment and was accommodated quickly and efficiently. Problem was identified and repaired and the car was washed before returning it to me. Staff was friendly and courteous. More