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Lexus of Madison

Middleton, WI

4.9
196 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 196 reviews

July 23, 2023

Kevin is a great sales person and a super rep for your company- great on follow-up-not a typical car salesman -an asset to your organization More

by thomasspear18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Jul 24, 2023 -

Lexus of Madison responded

It is wonderful to have a positive five-star review of your experience. Thank you for choosing Lexus of Madison for your car-buying needs. Our Sales Team is always here to assist and it makes us proud to learn they were super and an asset to our dealership. Your business is greatly appreciated.

July 04, 2023

Lexus of Madison provided exceptional service. Chadd Black was kind, helpful and very professional. Great place to buy a car! 10/10. More

by Slb23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Black, Nathan Riesen
Jul 05, 2023 -

Lexus of Madison responded

Thank you for the great rating and review. We are happy to see our Sales Team at Lexus of Madison was very helpful and professional during your car buying experience. Congratulations on the new car!

July 01, 2023

We worked with Kevin and Nate and were very pleased with ALMOST everything!!!! The only thing we suggested is that a trade in value should not be stated over the phone if it’s going to be changed once the v More

by Radert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM Nate, Kevin Bossenbroek
Jul 03, 2023 -

Lexus of Madison responded

We always welcome customer feedback as it helps us to improve the customer experience. Thank you for choosing Lexus of Madison for your purchasing experience. We are so happy to see how much you enjoy your Lexus RX 350. Please let us know if you need anything.

June 27, 2023

Arya was very helpful, friendly, and knowledgeable through my car buying experience. He answered all of my questions and made sure I was completely satisfied with my purchase - I highly recommend work More

by kelseynonn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arya Macvilay
Jun 28, 2023 -

Lexus of Madison responded

Thank you for the positive review and for recommending our services. We're delighted to learn that our friendly and helpful Sales Department answered all of your questions and made sure you were satisfied with your purchase. We look forward to assisting you again at Lexus of Madison. Have a wonderful day.

June 25, 2023

Prompt scheduling and completion of service work. Loaner RX350 was very helpful as work was being done. More

by Wayne Utterback
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jele Magdalina
Jun 25, 2023 -

Wayne Utterback responded

Another 3 years of high quality driving awaits me with this RX350.

June 24, 2023

WELL RUN, WELL ORGANIZED DEALERSHIP. GREAT SALES GUY, WITH HONEST ACCESMENT OF CAR, AND NO PRESSURE WHAT SO EVER!! More

by tytybompin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tech guy was great!, Kevin Bossenbroek
Jun 25, 2023 -

Lexus of Madison responded

Thanks for the five-star review. We're happy to learn our Sales Department and the dealership are run very well and they were able to meet all your needs. We hope you continue to choose Lexus of Madison for all your automotive needs.

June 16, 2023

Jele was very attentive to details of both the new RX350 design details as the lease structure options. He has followed up post-sale with further details. More

by Wayne Utterback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jele Magdalina
Jun 17, 2023 -

Lexus of Madison responded

Thank you for leaving us a five-star review, Wayne. We're delighted to learn that our Sales Department was attentive during the leasing process of your new Lexus RX 350 and followed up post-sale. That's exactly what we like to learn. Should you need anything, please don't hesitate to reach out to us at Lexus of Madison.

June 15, 2023

All the staff were friendly and professional. Mike Sherwood was great to work with. Very knowledgeable about vehicles and we didn’t feel any pressure to purchase. It was a very relaxed, comfor More

by Carolheimerl228
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Sherwood
Jun 16, 2023 -

Lexus of Madison responded

Hi Carol, thank you for your amazing feedback. We are so glad that our Sales Team could help at Lexus of Madison and we welcome you back anytime.

Jun 16, 2023 -

Carolheimerl228 responded

You are very welcome-keep up the good work!

June 02, 2023

Great experience working with all the fantastic folks at Lexus. This is our second purchase from Lexus. Highly recommend. More

by ronirickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Bossenbroek
Jun 04, 2023 -

Lexus of Madison responded

Hello Ronirickey, we are glad you enjoyed a great experience working with our Sales Team at Lexus of Madison. Thank you for your positive review, recommendation, and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

May 31, 2023

Welcoming and careful attention to the used Certified NXh 3 cars we saw on line. After selection on the one we want to pursue further, we took a test drive with the car while they appraised our car. Our test More

by kdzellmer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIKEL LAWSON, Sean Weaver
Jun 01, 2023 -

Lexus of Madison responded

Thank you for your five-star review. We're happy that our Sales Team could help you with selecting an amazing Lexus NX h and that your test drive went well. We hope you continue to choose Lexus of Madison for all your automotive needs. Take care.