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Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.7
1,216 Reviews
Here at Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,216 reviews

May 02, 2024

Barry was most cordial when I arrived, even though Service was very busy. Laurie was friendly, professional and went out of her way to make the experience easy and pleasurable. More

by Barbdeguise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
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May 05, 2024 -

Lexus of Manchester responded

It's great to hear about your positive experience with Barry and Laurie during your service visit! We're glad that despite a busy time, Barry was still cordial, and Laurie went above and beyond to make your experience easy and enjoyable. We're here to help and ensure your satisfaction with our service!

April 30, 2024

Wonderful greeting upon arrival to the dealership with immediate customer service, locating your sales representative and offering a beverage (non-alcoholic 😊). More

by Mountainpeeper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua was in the Finance Department at the time of sale and provided excellent customer service., Zach Rocheleau
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May 03, 2024 -

Lexus of Manchester responded

We are thrilled you had a great experience! It's nice to hear that you were greeted warmly upon arrival at the dealership and that we provided immediate customer service, helped you find your sales representative, and offered a beverage.

April 28, 2024

Very professional in their approach to customer service. You feel like a part of the family! More

by skipemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nicholson
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Apr 30, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Service advisor Sean along with Barry in service garage are a 5 star combination. Sean is clear in setting expectations so there are no surprises at pickup. Barry is always so welcoming and on point when I More

by Sharon L Mitsopoulos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Messenger 5 star, Barry Chase
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Apr 30, 2024 -

Lexus of Manchester responded

That's fantastic to hear! We're thrilled that Sean and Barry provided you with a 5-star experience. It's great that Sean sets clear expectations to avoid surprises, and Barry ensures a smooth and welcoming experience every time you arrive. We'll make sure to pass along your appreciation for their excellent service. We're here to ensure your satisfaction and make your experience with us outstanding!

April 26, 2024

Very pleasant experience Welcoming, polite and professional sales people and management Felt like I knew everyone for a longtime Friendly and fast making the deal More

by CGRENTERPRISES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hennessey, Liridon Syla, Sven Curkic
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Apr 30, 2024 -

Lexus of Manchester responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasant sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Personable and friendly, the sales team always goes the extra mile to give you a great experience. More

by k.clark603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hennessey, Sven Curkic
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Apr 27, 2024 -

Lexus of Manchester responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 24, 2024

The most accommodating and personable dealership I’ve ever dealt with. Not just this visit, but time after time after time… More

by shmacdougall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Excellent service, very competent advise and knowledgeable Everything was done correctly and in a timely manor More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
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Apr 24, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

My first visit to the Lexus Service Center was exceptional, thanks to Eddie. He listened attentively to my questions and provided thorough, helpful answers. Eddie's professionalism, respect, and a More

by Ehab Elwafaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Barry Chase
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Apr 24, 2024 -

Lexus of Manchester responded

It's wonderful to hear about your exceptional first visit to the Lexus Service Center with Eddie as your advisor! We're delighted that Eddie's attentiveness, thorough answers, professionalism, respect, and assistance made your experience seamless and positive. Thank you for recommending our center for outstanding service, especially with Eddie as the advisor. We're here to assist you and ensure your continued satisfaction with our services!

April 18, 2024

The team members who worked on our sale were all professional and respectful of us. More

by eastmanpatricia9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lirimdon, Zach Rocheleau, Sven Curkic
Report | Print
Apr 19, 2024 -

Lexus of Manchester responded

Congratulations on your new vehicle! We're thrilled to have delivered an respectful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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