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Lexus of Manhattan

New York, NY

4.5
538 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
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679 11th Avenue

New York, NY

10019

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Showing 538 reviews

June 14, 2016

Dike ( 2014 Lexus GX460 purchased) kind, great customer relations, sales professionals from Jonathan Pack. My experience will always bring me back. The sales man Jonathan Pack treated More

by Ukagod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pack, Jonathan Pack
Jun 15, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should ever require further help with anything car related, please feel free to contact me at, (844) 452-5836. Jonathan Pack, Lexus of Manhattan.

June 13, 2016

Stephen Johnson was wonderful. Easy location, great hours, knowledgable staff. Everybody is always courteous, and Stephen is always a top-notch dealer. Also, he has made himself av More

by Dgiannarismd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Johnson
Jun 15, 2016 -

Lexus of Manhattan responded

I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Stephen Johnson, Lexus of Manhattan.

June 09, 2016

Very pleasant, low pressure buying experience. I knew that I wanted to buy a Lexus having had a great experience with my RX 300 for the past 16 years and almost 300,000 miles. I did not expect to More

by PhilNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wall
Jun 09, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were happy with the experience in which I provided you with and I wish you 300,000 more miles with your new Lexus! If you should require further help with anything car related, please feel free to contact me at, (844) 452-4836. Brandon Wall.

June 09, 2016

The Lexus Experience is ALIVE!!! Lexus of Manhattan has made us believe again in fair, honest, professional business practices. Our Sales Consultant Danny Lee always said what was rig More

by mj2mrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia and Robert, Bridget Barrett, Danny Lee
Jun 09, 2016 -

Lexus of Manhattan responded

I would like to thank you for taking the time to provide your feedback to us, it was my and Ms. Barrett's pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were happy with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Danny Lee.

June 01, 2016

No Response Worst experience with any car dealership ever. I have been waiting for a call back from anyone in the service department and to no avail no call back More

by us2550
Recommend Dealer
No
Employees Worked With
i cannot say who cause i kept being passed along.
May 31, 2016

Made buying a car actually enjoyable! Want to have a positive and professional experience buying a car? No hassle, ease of communication with a salesperson who makes you feel like he is w More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback and recommendation, both are appreciated. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus RX! If you should require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Kevin Yu.

May 29, 2016

Everything is OK. You have very profession salesmen. I come back to your dealership due to Stephen. He has very good personality. I think that it is not only my opinion More

by alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Johnson, Aldo Pinotti
May 29, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback, it is always my pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the service in which I provided to you and I wish you luck with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (844) 452-5836. Stephen Johnson.

May 24, 2016

Excellent service Danny LEE Excellent saleperson . I will recommend to my friends . And next time if I wanna buy another car from Lexus I will look for him too More

by Tony1234567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lee
May 24, 2016 -

Lexus of Manhattan responded

I would like to thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the assistance in which I provided you with and I wish you luck with your Lexus! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Danny Lee.

May 20, 2016

Great experience Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to b More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Johnson
May 23, 2016 -

Lexus of Manhattan responded

I would like to take this opportunity to thank you for providing your feedback to us, it was my pleasure have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you luck with your new Lexus! If you should ever require further help with anything car related, please feel free to contact me at, (844) 452-5836. Stephen Johnson.

May 18, 2016

A+ Lexus Dealer in NY After a bad certified NX sales experience at Lexus of Lehigh Valley, the extra 2 hour drive to NY was well worth saving $2,800 for same trim level car More

by Todd McC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget Barrett, Jonathan Pack
May 18, 2016 -

Lexus of Manhattan responded

Thank you for taking the time to provide your feedback to us, it was our pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager.

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