Lexus of Manhattan

I am a happy repeat customer Kevin Yu has become a friend through years of repeat sales. He has always been helpful and available. We like the cars and the service. Kevin Yu has become a friend through years of repeat sales. He has always been helpful and available. We like the cars and the service. More

An online inquiry turned into a sale! I saw a 2014 Lexus GS listed on their website and made an online inquiry. Soon after, I was contacted by the dealership via phone by a welcoming and f I saw a 2014 Lexus GS listed on their website and made an online inquiry. Soon after, I was contacted by the dealership via phone by a welcoming and friendly rep. He wasn't pushy nor the nagging type, which made me very comfortable speaking with him. As a result, I was encouraged to visit the dealership to checkout the car. I was greeted by Juan Gonzalez, sales consultant, who made the time to show me all the certified pre-owned GS Models available. He pulled them out, parked them side by side, and made the time to go over all the details of each! He is a well informed sales consultant with excellent verbal / communication skills. Unlike many other sales consultant I worked with before, he was an active listener for a change. He made the time to answer all my questions and did not attempt to rush me into a sale. He even gave me and my wife the time to discuss our options. When it came to negotiations, he was honest and set reasonable expectations with regards to current offers and lease bottom-line deals. He went over the numbers and made sure we understood all the terms. He also was kind enough to attempt getting me a better deal than what as offered. He also introduced us to the sales manager who was as nice as he was. Overall, Very friendly and professional staff , it was a truly an excellent experience. Juan went above and beyond to accommodate to my needs and help me make the right choices. I am very pleased with Juan, all his efforts and the excellent deal he helped me get. Also, the sales manager was very welcoming and spent time with me and my wife to talk about the dealership and the deal we were negotiating. I strongly recommend Lexus of Manhattan if you are interested in a Lexus and in dealing with a friendly and professional staff. More

Highly recommend The sales at this dealership is very friendly and helpful. They help to find the car with all the features you need with good price and explain every The sales at this dealership is very friendly and helpful. They help to find the car with all the features you need with good price and explain every details when you pickup the car. Full tank of fuel was awesome! :) More

Good service The salesman are very patient and take time to explain to me because of my poor English. They are helping me a lot. Thank you and I will definitely re The salesman are very patient and take time to explain to me because of my poor English. They are helping me a lot. Thank you and I will definitely recommend my friends to Lexus of Manhattan. More

Best Dealership I've Ever Dealt With I've dealt with many dealerships over the past several years and Lexus of Manhattan is certainly the best. My wife and I were truly amazed at the leve I've dealt with many dealerships over the past several years and Lexus of Manhattan is certainly the best. My wife and I were truly amazed at the level of service and professionalism given to us. It was the most enjoyable experience we have ever had while car shopping. Our salesman, Otmane Tahiri, although new on the job, was outstanding in his efforts to make sure all of our needs were met. He even came in on his day off when we picked up our SUV to make sure everything went smoothly. He was a pleasure to deal with. The sales manager and service manager were also fantastic and eager to help out in any way that they could. Just a fantastic bunch of people who made our car buying experience one that we will never forget More

Had a great experience with Jonathan Pack Jonathan was enthusiastic, knowledgeable, straightforward and organized. We felt great driving away in our Lexus NX200 after only a few hours at th Jonathan was enthusiastic, knowledgeable, straightforward and organized. We felt great driving away in our Lexus NX200 after only a few hours at the dealership. Psyched about our new car -- That said I was bummed about the internet 'come-on' that got us to the dealership -- it quoted a monthly lease payment a good $150 lower than what we ended up with (it pertained to only the lowest end, , pre-owned car in the line and was not reflective of the 'general' monthly on the car.) I guess most car companies do this to get you in the door but still it was a bummer (which accounts for our rating, below, that the online/dealership experience were not in sync.) That said, we don't fault Jonathan for this disconnect and are happy for the service he gave us. And the car is bee-YOU-tiful! More

Excellent Staff Are Friendly And Eager To Help. Couldn't Ask For Better Sales Person In Juan Gozalez. Will Refer To Friends And Family. ShowroomIs Conveniently Staff Are Friendly And Eager To Help. Couldn't Ask For Better Sales Person In Juan Gozalez. Will Refer To Friends And Family. ShowroomIs Conveniently Located. More

great service, friendly, informative and fair Our specialist Jonathan Pack was an excellent representative of you dealership he was knowledgeble ,responsive and a great resource finding the right Our specialist Jonathan Pack was an excellent representative of you dealership he was knowledgeble ,responsive and a great resource finding the right car and deal for us enjoyed working with him he is a keeper More

Lexus 460 GX 2016 Great employee, respectful, friendle and was such a nice pleasure working with him so helpful, be bless. Thanks so so much. Hope to see you Great employee, respectful, friendle and was such a nice pleasure working with him so helpful, be bless. Thanks so so much. Hope to see you More

Excellent price and customer service We purchased a certified pre owned Lexus saving over $5000 based upon shopping at local dealers. Joseph Masella was a pleasure to work with and went t We purchased a certified pre owned Lexus saving over $5000 based upon shopping at local dealers. Joseph Masella was a pleasure to work with and went the extra mile to meet our needs and expectations. More