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Lexus of Melbourne

Viera, FL

4.9
2,678 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,678 reviews

September 27, 2019

Review I am very happy with Lexus of Melbourne and Steve. The only issue I always have is that they put too much air in the tires when you bring it in for r More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 03, 2019 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 27, 2019

30k service for my 2015 RX I wanted to thank Ruben for all of his help, great personality and professionalism. He made my trip from Port Orange worth the trip to get my Lexus s More

by 1sgmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 27, 2019

Initial 6 mo service, 2019 RX350 This is our forth RX 350, each one gets better the the previous model. John Lohne has provided the utmost is service, always explains what it to be More

by John Joseph Major
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lexus of Melbourne responded

John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 26, 2019

Friendly and Efficient Ruben is always friendly and efficient in taking care of my needs and keeps me well informed. I appreciate the comfort and cleanliness and customer fo More

by mpokeefe1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 25, 2019

First time service Went to the dealership for a needed oil change and overall checkup after a long trip. They we very thorough and made recommendations that were appreci More

by Jdeignan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Sep 26, 2019 -

Lexus of Melbourne responded

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 25, 2019

Routine Service Elisa always takes care of my needs and keeps me well informed. I appreciate the comfort and cleanliness and customer focus of the service department. More

by Scott Sabetsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Oct 03, 2019 -

Lexus of Melbourne responded

Scott, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

September 25, 2019

Superb service experience I was on a limited time schedule. I explained the situation to Steve and he made sure my car was serviced and ready to go in the shortest time possibl More

by Jackie Ripley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 03, 2019 -

Lexus of Melbourne responded

Jackie, we really appreciate your feedback! We look forward to your next visit. Take care!

September 25, 2019

Great Service Dept! I had my Lexus in for service a couple days ago and ELisa Falcon my service rep was very accommodating, friendly and efficient during my service appoi More

by Sushigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Oct 03, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day. Take care!

September 22, 2019

If you are looking to make a new car purchase Keith Croft is the one to see. Exceptional low pressure every day person who can deal with even the toughest of customers like myself with ease. I hav More

by griffee
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that Keith was able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 21, 2019

Relieved!! After going to Lexus of Orlando twice... I finally made my way to Melbourne! THANK GOD! Sometimes going the "extra mile" will result in a pleasant des More

by Loyallady85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRANK LEE
Sep 24, 2019 -

Lexus of Melbourne responded

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

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