Back

Lexus of Melbourne

Viera, FL

4.9
2,678 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
Contact Dealership

6927 Bromley Drive

Viera, FL

32940

Directions

By Type

Showing 2,678 reviews

May 31, 2016

First Time Lexus Experience After driving Cadillacs for the last six years my wife and I decided we would try something different and look at the Lexus's. We were very impressed More

by Capt. Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in finance
May 31, 2016 -

Lexus of Melbourne responded

Thank you for your review! It's nice to hear you were impressed by our dealership and the professionalism our team showed you. We're glad Keith and Juan helped make your experience a pleasurable one. We're happy to help, so please let us know if there's anything else we can do for you!

May 31, 2016

Excellent service, friendly staff, excellent product This was my second time at Lexus of Melbourne--excellent service, clean and comfortable environment. I have had Alex Colon both times and this my firs More

by WV girl
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Francisco
Jun 01, 2016 -

Lexus of Melbourne responded

Thanks for your kind review! It's wonderful to hear you had another excellent experience with Alex and Justin during your visit. We're glad we were able to make sure you had an easy experience picking up your new NX200t. We hope to see you again!

May 31, 2016

very professional & fair price I came in knowing what I wanted & the trade-in value of my 2012 Lexus was going to be the major deciding factor. They game me a very good value & trea More

by bridgeguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Lexus of Melbourne responded

Thank you for your review! We're happy to know we were able to get you a good value for your trade in and assist you purchasing your new vehicle. It's our pleasure to provide a professional and friendly experience. We hope to see you again!

May 29, 2016

A great experience with knowledgeable staff Alex Colon. Alex was helpful and very thorough and patient in explaining features that are new to 2016 model, answered questions we didn't know we had, and made t More

by merle65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan ?
May 30, 2016 -

Lexus of Melbourne responded

Thank you for your review! We're happy to hear Alex was very helpful and thorough during your purchasing experience. It's our pleasure to assist you. Please let us know if there's anything else we can do for you.

May 28, 2016

extremely profession and knowledgeable staff. Keith Croft was so knowledgeable and patient explaining all the attributes of my new Lexus. He makes a great team member at Lexus of Melbourne. More

by antoino#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2016 -

Lexus of Melbourne responded

Congrats on your new Lexus! We are pleased to hear Keith provided you with an excellent experience. He will be very happy to hear your kind words. We greatly appreciate your business and hope to see you again in the future.

May 27, 2016

Our experience with Lexus of Melbourne was great -- as usual Keith Croft was very helpful and took a lot of care in explaining all the features of the new 2016 RX 350 models. We have driving the RX from Lexus of More

by blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016 -

Lexus of Melbourne responded

Congrats on your new 2016 RX 350! We are very pleased to hear you had such a wonderful experience with our team. Keith and Brian will be very happy to hear your kind words. We greatly appreciate your business and hope you continue to enjoy your new car out on the open roads.

May 27, 2016

Continually impressed John is DA MAN as a service writer. He knows Lexus automotives and can practically diagnose just from symptoms, which is as good as any mechanic. Addi More

by Cliff69
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave a great review and recommendation! We are very pleased to hear you had such an excellent experience with John. He is a great man who enjoys going above and beyond for all his customers and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

May 26, 2016

excellent technical talent dedicated to get it right John Lorne is very conscientious and makes sure everything is just right to get you back on the road with your car in tip top shape. More

by darold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016 -

Lexus of Melbourne responded

Thank you for leaving a review! We are very pleased to hear John has provided you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

May 25, 2016

Very satisfied Tom was extremely helpful and honest. I live in Windemere Florida and because of Tom I decided to make the drive and lease my second vehicle in two ye More

by Windermere77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
May 25, 2016 -

Lexus of Melbourne responded

Thank you for the review! It is a pleasure to hear a returning customer continue to have an excellent experience with our team! We greatly appreciate your business and look forward to seeing you again in the future.

May 22, 2016

ES 350 Lease Mr. Alex Colon is the sales agent that arranged the deal for a new ES 350 leasing agreement. Alex was professional and very pleasant while helping me. More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McGee 5 Excellent
May 23, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave such a wonderful review, Bear! We are pleased to hear you had such an excellent experience with Mr. Alex and Mr. Sean. They are both great men who enjoy going above and beyond for all their customers and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

...
220
...