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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

April 06, 2016

April Brian is always awesome! My appointments are always on time. It is a pleasure to have my car serviced at Lexus of Melbourne. Thank you! More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Lexus of Melbourne responded

What a great review! We are very pleased to hear Brian has provided you with an excellent experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.

April 06, 2016

Problem free zone! Have had a number of Lexus cars ... all under the care of Brian Toker, my service rep ... visits always go smoothly and efficiently. Already looking More

by skibum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave a great review and recommendation! We are very pleased to hear you had an excellent experience with our team. We appreciate your business and look forward to seeing you again.

April 05, 2016

Towse, 35,000 mile Lexus check up. John Lohne was as usual friendly ,knowledgeable, and promptly took excellent care of my needs. He has been my Service Adviser since 2007. My servic More

by William, Lexus Service Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Lexus of Melbourne responded

Thank you for your review! We're always happy to hear that John provided exceptional service for you. Please reach out in the future if you need assistance, we'll be happy to help.

April 05, 2016

Service Review / John Lohne I have been bringing my lexus for service to John Lohne for many years and i am always pleased with his promptness in getting me in for service , he More

by Jo Petrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Lexus of Melbourne responded

Thank you for your great review, Jo! We're happy to hear that John has provided great service for many years to you. We appreciate your business, and look forward to helping you again in the future!

April 04, 2016

Buying a Lexus can be fun! My experience at your dealership was exceptional. Alex Colon was by far the best sales representative that I have ever met. He spent most of his Sund More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mcgee
Apr 05, 2016 -

Lexus of Melbourne responded

Thank you for your generous review! We're so happy to hear that Alex and Sean made sure you had an exceptional experience with us during your purchase. Enjoy your new Lexus, and we look forward to seeing you in the future!

April 02, 2016

2nd ES 350 Lease I was a first time leaser in 2014 at age 79. Lexus of Melbourne made it easy and my wife and I found a rapport with salesman Tom Hakimi. I was offered More

by young john
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Apr 02, 2016 -

Lexus of Melbourne responded

Thank you for your review! We're so glad that Tom took great care of you during your new purchase. We look forward to assisting you in the future.

April 01, 2016

Always Helpful When I'm Busy Schedules changed as my customers shifted appointments. I called John Lohne and he was able to work me in so I could get 20,000 mile service within 90 More

by Jerrysellshomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2016 -

Lexus of Melbourne responded

Thank you for sharing your experience with us! We appreciate your feedback. It's great that John took care of you during your busy schedule. We look forward to seeing you again.

April 01, 2016

John Lohne and Lexus of Melbourne is the Best Service! We have had our 2008 ES 350 since 2011 (Certified Pre-Owner) and have loved our car and our dealership! John Lohne is the Best Service Representative More

by Gene P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2016 -

Lexus of Melbourne responded

Thank you for such a great review, Gene! We're excited to help you in the future.

April 01, 2016

Service Went in for a routine service visit and John advised that we should replace our front tires. We were not aware of the need and greatly appreciated his More

by mapleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2016 -

Lexus of Melbourne responded

Thank you for sharing your experience with us. We're happy to hear John helped make sure your car was fully ready to go back on the road. We look forward to assisting you in the future.

March 31, 2016

Best experience to trade out my leased vehicle I went to see my previous sales rep but he was unavailable, Nicole DeVos stepped in and helped me through the trading out my car for a new one. Being More

by egreen_GX460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos
Apr 02, 2016 -

Lexus of Melbourne responded

Thank you for a great review! It's wonderful to hear Nicole took great care of you during your process. We'll be happy to assist you in the future, so please don't hesitate to reach out if you need anything else.

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