Lexus of Melbourne

Purchase new car This was the fourth car purchased at Lexus of Melbourne and with salesman Alex Colon and the experience was excellent as usual. I have recommended Lex This was the fourth car purchased at Lexus of Melbourne and with salesman Alex Colon and the experience was excellent as usual. I have recommended Lexus of Melbourne to my friends. More

Tom Terrific One of the best pitchers in baseball, Hall of Famer Tom Seaver, was called "Tom Terrific." Tom Hakimi is the "Tom Terrific" of new car sales. I had bo One of the best pitchers in baseball, Hall of Famer Tom Seaver, was called "Tom Terrific." Tom Hakimi is the "Tom Terrific" of new car sales. I had bought from him before with an excellent result and he was a principal reason I went to Lexus of Melbourne. Knowledgeable, pleasant, efficient, he made the buying process very comfortable. I love the car and the classy manner in which it was presented and sold. Lexus of Melbourne is an excellent dealership. I would buy again from them. More

Review of service rep and department I have been bringing our 2003 300 GS to the Service Dept here for 7 years and have always received a cordial welcome and professional treatment from J I have been bringing our 2003 300 GS to the Service Dept here for 7 years and have always received a cordial welcome and professional treatment from John. My Lexus has over 145k miles and is still in excellent condition. I have had few problems and whatever needed to be done was handled very efficiently and with competence. John took special care to keep us informed at every step. Very much appreciated. Thanks to all involved. More

Excellent Service John Lohne has been my Service Advisor since 2008 for multiple Lexus vehicles. John has always taken care of everything for me, always makes sure a lo John Lohne has been my Service Advisor since 2008 for multiple Lexus vehicles. John has always taken care of everything for me, always makes sure a loaner car is available when needed, and gives me a call to discuss any maintenance concern that may be found after I drop my cars off. I count on and value his opinions regarding my vehicles. We talk about new cars too, but he never pressures me which I really appreciate. Lexus of Melbourne continues to get my business because of this relationship. Thank you Lexus of Melbourne and thank you John! More

My wife and I were treated well. I knew I wanted another LS because the 2004 LS.had been such a great ride for 12 years. Some of the ancillary systems were not working as well as th I knew I wanted another LS because the 2004 LS.had been such a great ride for 12 years. Some of the ancillary systems were not working as well as they should after 120,000 miles(i.e. the radio stopped working, the passenger door no longer responded to the smart key....) but the basic ride and mechanical operation were just like they were when the car was brand new. For virtually all of the those twelve years John Lohne was my Service Rep and I appreciated his superior efforts on our behalf. Bill D and Mary D More

The ALL NEW 2016 SPORT RX 350 ROCKS.. This is our 6 th LEXUS RX since 2000 and we like this new car[SILVER with RED interior] best !! It is our 3 rd RX from Melbourne,our first three wer This is our 6 th LEXUS RX since 2000 and we like this new car[SILVER with RED interior] best !! It is our 3 rd RX from Melbourne,our first three were from West Palm,which also has a great dealership;But,the "Justin Team" Hinderliter & Francisco are the best!! More

Review of recent recall visit Got a letter in the mail about a recall on my 2010 Lexus hybrid-fuel pump and harness were to be replaced. . Called Bryan Toker and he set up an app Got a letter in the mail about a recall on my 2010 Lexus hybrid-fuel pump and harness were to be replaced. . Called Bryan Toker and he set up an appt. for the next week. We brought it in, got a loaner. The second day we brought back the loaner, picked up our car, chatted a bit with Bryan and off we went. Always a seamless transaction with Bryan and we appreciate that. More

Fantastic experience purchasing our 2nd Lexus Thank you Shannon for making our Lexus experience fabulous! We got a great deal on our 2013 300H. With all of the car brands to choose from, the sale Thank you Shannon for making our Lexus experience fabulous! We got a great deal on our 2013 300H. With all of the car brands to choose from, the sales and service experience count. We look forward to seeing our friends at Lexus of Melbourne for many years! Coffee Shannon? More

20,000 mile service appointment I received excellent customer service as usual. I can always expect to have a positive experience at Lexus of Melbourne. John and the service team are I received excellent customer service as usual. I can always expect to have a positive experience at Lexus of Melbourne. John and the service team are great. More

"Customer for Life"!! I originally was looking at the 2016 Lexus RX, having had both a 2006 and 2010 RX; however, I wasn't overly fond of the larger size and aggressive pos I originally was looking at the 2016 Lexus RX, having had both a 2006 and 2010 RX; however, I wasn't overly fond of the larger size and aggressive posture of the new RX. My salesman, Tom Hakimi, directed me to the used Lexus area where we found a low-mileage 2013 RX which perfectly suited my preferences in styling, namely the front end. Tom, at all times, was very professional and courteous, even when I didn't agree with the trade-in and "out-the-door" figures. I believe everyone was happy at the end, as my 2010 trade-in was in very good condition, and I felt I received fair value for it. I look forward to bringing my car back for service as everyone (Jaime Coates) in service and the dealership are very accommodating, and go the extra mile to please their customers. I might add that this is the 5th Lexus (3 for me, 2 for my husband) we have purchased from Lexus of Melbourne. More