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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

January 05, 2016

Great Experience! This is normally one of the experiences I dread the most as there is too much back and forth, hassle, you often feel like you are being cheated and it More

by Tom Poe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderliter
Jan 05, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave a wonderful review and recommendation! We're thrilled to hear you had a fantastic experience with Justin. He is a great man who enjoys going the extra mile for all his customers. We appreciate your business and hope to see you again in the future.

January 02, 2016

One of the best experiences I've had purchasing a car! I've bought many cars over the years and even though my husband was in the "business" it sometimes is not a pleasurable experience. This time was dif More

by Claudine Sloms, South Island Real Estate
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Mayer
Jan 05, 2016 -

Lexus of Melbourne responded

Hello, Claudine! Thank you for taking the time to give a review and recommendation! We're pleased to hear Shannon Mayer made your car buying experience go from unpleasant to excellent. She is a marvelous woman and we're very happy to have her on our team. We appreciate your business and feedback and hope to see you again in the future.

January 01, 2016

Satisfied as usual We have been customers of Lexus of Melbourne for more than twenty years. Although we did not purchase our first Lexus from Lexus of Melbourne as we we More

by vehicle expert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service advisor, Brian Toker, Tom Hakimi
Jan 01, 2016 -

Lexus of Melbourne responded

Thank you for your review Philip! We are so pleased to hear you have been repeat customers with us. It's the customers like you who keep us in business and we are forever grateful for that. It's also good to hear that Tom has been so helpful to you. We appreciate your business!

December 31, 2015

Honest and good. Very nice to purchase from this group. Very honest and keep their word. John M did a great job helping us. Keep up the good work. More

by rook0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John M
Jan 01, 2016 -

Lexus of Melbourne responded

Thank you for your wonderful review of our dealership! We are so happy to hear that you feel our staff are honest and that John was helpful. We appreciate your business and look forward to working with you again!

December 31, 2015

Outstanding !!!!!!!! Outstanding! Love The vehicle, price, GREAT CUSTOMER SERVICE, receptionist , sales person ( Justin Hinderliter --> The BEST ) , negotiations, all the More

by lucy_jaecy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderliter
Jan 01, 2016 -

Lexus of Melbourne responded

Thank you for your wonderful review Lucy! We are so happy to hear that you experienced great customer service and that you got a great deal. We will definitely let Justin know how much you enjoyed working with him. We appreciate your business!

December 30, 2015

Amazing experience Sales experience was seamless and effortless. I wasn't over sold and looked only at what I wanted to look at. Would definitely come back for my next c More

by Jhglader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Mayer
Jan 01, 2016 -

Lexus of Melbourne responded

Thank you for your review of our dealership! We are so happy to hear that your experience was seamless and that our staff weren't pushy. We appreciate your business!

December 29, 2015

An Exceptional Car Buying Experience My wife and I have had our Lexus serviced at Lexus of Melbourne for the past 4 years and have been extremely satisfied with the level of customer serv More

by gcboing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole DeVos
Dec 29, 2015 -

Lexus of Melbourne responded

What a great review! We're thrilled to hear that you have continued to be satisfied with your service at our dealership! Our team strive to offer the best service for our customers. We are so excited to hear that you chose us when it came time to purchase your new vehicle! Thank you for your kind words and we will be sure to pass them along to Nicole and John. We appreciate your continued business!

December 28, 2015

Great car buying experience From the time we walked into the dealership to the time we drove our new car calm was a totally pleasurable experience Our salesman Shane, was ex More

by Laren1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Singer
Dec 28, 2015 -

Lexus of Melbourne responded

Hi Laren, Thank you for this fabulous review! We are happy to hear you have a great experience at our dealership and that Shane was able to help you find the perfect new car for yourself! We will make sure to let him know that you are thankful. Please let us know if there is anything we can do in the future and we hope to see you soon!

December 28, 2015

Exceptional Nicole DeVos was our sales associate and she was great. We wouldn't have done the deal without her working so well with us. She worked on my surprise More

by Donna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos
Dec 28, 2015 -

Lexus of Melbourne responded

Hi Donna, Thank you so much for the wonderful review! We are pleased to hear you were able to surprise your wife for Christmas and that Nicole was a big help to you! We will make sure to pass along your kind words and we look forward to working with you again in the future. Happy New Year!

December 27, 2015

Easy to work with. Great experience! Great experience. Easy to deal with. Delivered as promised. No hidden fees or additional charges. Beautiful showroom. Free sodas and snacks. TV with m More

by Philbikes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2015 -

Lexus of Melbourne responded

We're pleased to hear your had a great experience. We appreciate your business and hope to see you again in the future.

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