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Lexus of Melbourne

Viera, FL

4.9
2,675 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,675 reviews

December 24, 2021

Evan is very knowledgeable about all the cars Lexus sales. I worked with Virginia Poole for about 6 months trying to decide what kind of car I wanted. The day we decided to purchase the car, Virginia More

by VFL/FLORIDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Jaime Coates is the BEST customer service person EVER!!!! She has been taking care of me for my last three cars and I couldn't be happier with her knowledge and kindness. She always makes you feel like fami More

by VFL/FLORIDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Wonderful experience at Lexus of Melbourne ! Virginia was a " Joy " to deal with as a very knowledgeable, consumate product professional . This purchase was our 3rd Lexus car. We drove over from Orlando af More

by woods.anna7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
December 22, 2021

Wonderful experience at Lexus of Melbourne! Virginia was so energetic, knowledgeable and responsive. If I could give her 6 stars I would. More

by chantalnolen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

The fourth car I have purchased there. Great bunch of people. Sean was great to work with. And an excellent service department. Starting with Jamie. Highly recommend them. More

by Roger Long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

The dealership was clean, professional and everyone was courteous. Bob McGivney was a fantastic sales person. When we are ready to buy our next car, we will be sure to go to Bob first. More

by Joe.ellingham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

In all my years of buying cars, this was the best experience ever. Thanks so much Evan, John and Thomas, you guys the best in the business. I will definitely recommend your dealership to all my frien More

by Michsas38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Salazar
December 20, 2021

In the beginning we had a lot of customer service issues but once Bob took over it was a great experience. He was extremely helpful and helped rectify the situation. Bob was a pleasure to work with. More

by Janicedonahue18
Recommend Dealer
No
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Lexus of Melbourne responded

Thank you, Janice for taking the time to share your feed-back with us. We are so pleased to know that you ultimately had such a positive Sales experience. You are very important to us, and we look forward to working with you again in the future. R. H. Webb Guest Relations Lexus of Melbourne

December 18, 2021

Keith Croft was awesome in helping us purchase our new 2022 RX 350 Fsport. Keith was friendly and made our purchase seamless. If you're looking to buy a new Lexus RX 350, Keith is your guy! More

by Billiejcook52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Good service work but would not accept discount loyalty card sent to me by Lexus owner, Mr Page. I was very disappointed in the service depart not accepting their Preferred Client Card More

by James Buss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hoye
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