766 Reviews of Lexus of Melbourne - Service Center
Excellent service! When my Lexus needs any kind of service, it never seems like a burden to take care of when dealing with Lexus of Melbourne. My service rep, Mike Retz, When my Lexus needs any kind of service, it never seems like a burden to take care of when dealing with Lexus of Melbourne. My service rep, Mike Retz, always makes the process enjoyable. Every one I’ve dealt with in the service Dept. is courteous and accommodating. Even the drivers who puck and deliver my car are pleasant. More
Great service I am very happy with the service deopartment at Lexus of Melbourne. They are quick and keep you very informed as to issues, problems and status. Stev I am very happy with the service deopartment at Lexus of Melbourne. They are quick and keep you very informed as to issues, problems and status. Steve takes good care of his customers. He called to tell me my car was ready. I added three more things I wanted fixed and by the time I picked up the car everything was done and the car was washed and looked great. If I had to add one suggestion I would clean the inside of the car too. But overall I am very happy - good experience. More
Great knowledgeable staff! Quick easy appointments with loaner car and friendly qualified service staff! 5/5 Stars! Especially impressed with emailed and text with invoice a Quick easy appointments with loaner car and friendly qualified service staff! 5/5 Stars! Especially impressed with emailed and text with invoice and ability to pay online. Very convenient! More
routine 6 month check up Rubin makes me feel like a king, he goes way beyond what would of be expective and always makes us feel great even when there is a car problem Rubin makes me feel like a king, he goes way beyond what would of be expective and always makes us feel great even when there is a car problem More
Very good Elisa took very good care of me. They got the job done within the estamited time and I was on my way. I will take my Lexus back for service again to Elisa took very good care of me. They got the job done within the estamited time and I was on my way. I will take my Lexus back for service again to this dealership. More
Thorough courteous and efficient service The Viera/Melbourne Lexus Dealership is always a pleasure to visit. Spotless, welcoming environment with courteous prompt service. John Lorne is knowl The Viera/Melbourne Lexus Dealership is always a pleasure to visit. Spotless, welcoming environment with courteous prompt service. John Lorne is knowledge, efficient and takes such good care of my car. I’ve had her from 6 miles to 131,000 and plan for many more. He always warns me ahead of time whenever some part is showing wear so I know what to plan for in the next couple services. My service checks and quick and onpoint with a loaner to keep my busy schedule on track. Thanks John. More
Great service, no upcharging! Steve did exactly what I asked for: replaced my battery. My experiences with Lexus dealerships in S. Florida was not nearly as pleasant. Thank you! I Steve did exactly what I asked for: replaced my battery. My experiences with Lexus dealerships in S. Florida was not nearly as pleasant. Thank you! I will be back. You broke the stereotypes about dealerships. More
Trustworthy Service I’ve come to trust and appreciate the service I receive each tine I bring one of my vehicles to John Lohne. The technicians always do great work and I’ve come to trust and appreciate the service I receive each tine I bring one of my vehicles to John Lohne. The technicians always do great work and the culture of this Lexus dealership is genuinely based on an interest in treating customers with respect. I trust this dealership and appreciate what it’s employees do. More
Outstanding Service Elisa is always very courteous and cheerful. She ensures I get the best service. I like the new ability for your service rep to take payment at thei Elisa is always very courteous and cheerful. She ensures I get the best service. I like the new ability for your service rep to take payment at their desks—it saves time on pickup. More
Awesome service Lexus once again exceeded my exceptions. Steven was amazing, service was performed perfectly and I am so glad that I purchased from Lexus of Melbourn Lexus once again exceeded my exceptions. Steven was amazing, service was performed perfectly and I am so glad that I purchased from Lexus of Melbourne. More