Lexus of Melbourne - Service Center

Vicki Owens SC-430 Recall AirBag As always, the Lexus of Melbourne team (John Lohne, his staff, Mike Retz) had the recall taken care of without any inconvenience or delay. We only le As always, the Lexus of Melbourne team (John Lohne, his staff, Mike Retz) had the recall taken care of without any inconvenience or delay. We only let this team work on our two SC-430s because they know the right way to approach challenges and always checkout everything thoroughly. In over 10 years, we've never been disappointed with this dealership; in fact, have referred many friends who are equally satisfied. We consider them family because that's the way that they treat us. vicki More

Fast, efficient, and no fluff!! John Lohne is always a pleasure! Fast, efficient, and no fluff!! He listens and delivers! If that's the experience you're looking for...look for Jo John Lohne is always a pleasure! Fast, efficient, and no fluff!! He listens and delivers! If that's the experience you're looking for...look for John! More

My Service Advisor John Lohne made my expereince great. Your service department is exceptional. Technicians are great. My Service Advisor John Lohne has taken care of me for many years and John goes above a Your service department is exceptional. Technicians are great. My Service Advisor John Lohne has taken care of me for many years and John goes above and beyond to make sure that everything is always taken care of on my Lexus. Extremely happy. My Lexus is 12 years old and has 156,000 miles on it, I still love it! When I do decide to buy another Lexus, I will definitely be buying one from Lexus of Melbourne. Thank you! More

Service visit Very prompt and courteous service by all...Knowledgeable and forthright with what work needs to be done and cost...Would go nowhere else to have work Very prompt and courteous service by all...Knowledgeable and forthright with what work needs to be done and cost...Would go nowhere else to have work done on my car! More

20,000 Mile Maintenance Check Everyone in the Service Department is so friendly! I no longer dread taking my car in for service. At Lexus it is a breeze! Brian is the Best!! Everyone in the Service Department is so friendly! I no longer dread taking my car in for service. At Lexus it is a breeze! Brian is the Best!! More

BEST DEALERSHIP ANYWHERE There are just not enough words to express the awesome service I have received every time I have cause to visit LEXUS OF MELBOURNE. Whether it's to bu There are just not enough words to express the awesome service I have received every time I have cause to visit LEXUS OF MELBOURNE. Whether it's to buy a car from Rob LaMarr or to have service done where Bryan goes beyond the call to be sure that my needs are taken care of. The honesty of everyone is above question. If you need something done to the car they advise you and if there's not they tell you. No hard sells here. The waiting room is always immaculate and the "treats" are always fresh and plentiful. I must also pay tribute to the people who wash my car FOR FREE once a week if you chose. They are pleasant and always have a smile. Why on earth would I ever think of going anywhere else!!!! More

Best Service Department Every time I come in for service John takes great care of getting me processed and the car into service. The Service team should also receive kudos as Every time I come in for service John takes great care of getting me processed and the car into service. The Service team should also receive kudos as they usually complete the service ahead of schedule allowing me to get on my way. The cleaning crew as well does a great job making my CT look like the day I bought it. Thanks to all - More

Excellence The service is always excellent and Brian Toker is outstanding. Brian gets to know his customers and their vehicles which makes hi highly effective i The service is always excellent and Brian Toker is outstanding. Brian gets to know his customers and their vehicles which makes hi highly effective in providing service. More

Excellent service 1200 miles from home when needed a new alternator, John Lohne got us right in and in about 1 hr 15 min we were back on the road, can't beat that for s 1200 miles from home when needed a new alternator, John Lohne got us right in and in about 1 hr 15 min we were back on the road, can't beat that for service !! More