Lexus of Memphis

john made it very easy to buy a car. I appreciated that. very professional. would definitely use them again. I appreciated that. very professional. would definitely use them again. More

My wife and I were very impressed with the whole experience. From sales to service. experience. From sales to service. More

Lexus of Memphis went out of the way to help us get what we wanted we wanted More

The ease of getting help when you need it and the great information the staff gives you during the time they are working on your car makes you feel like this Lexus site is truly makingan effort to serve th information the staff gives you during the time they are working on your car makes you feel like this Lexus site is truly makingan effort to serve their customers--Joey is a pleasure to work with and makes you feel like he is working for you. More

My decision to purchase this vehicle was very problematic; Anthony was super helpful and we completed the deal in record time; the car was impeccably clean and ready for me when I needed it; problematic; Anthony was super helpful and we completed the deal in record time; the car was impeccably clean and ready for me when I needed it; More

Very professional realistic work and very timely. Technical support and advisors were top notch all throughout the process. Technical support and advisors were top notch all throughout the process. More

Jekulve Hale was great. It means a lot to get great customer service. He kept me updated on my service and got me back in my car in no time.. It means a lot to get great customer service. He kept me updated on my service and got me back in my car in no time.. More

The service was great ,as always. Joey, as usual was courteous and helpful. I was informed when the service time was extended. Joey, as usual was courteous and helpful. I was informed when the service time was extended. More

I always have a wonder service experience at Lexus and Joey is the best, always so kind and helpful. Joey is the best, always so kind and helpful. More

I am extremely disappointed with the service I received at this Lexus dealership. I had an 11:00 a.m. appointment for an oil change and diagnostic, and somehow the dealership still managed to keep my car f at this Lexus dealership. I had an 11:00 a.m. appointment for an oil change and diagnostic, and somehow the dealership still managed to keep my car for over 24 hours. The only issues addressed were the oil change, the diagnostic, and a gas cap replacement. That is an unacceptable amount of time for such minimal work. When I asked whether they would offer any sort of discount or make things right because of the excessive delay, they refused outright. Even worse, the manager was rude, dismissive, and smart-alecky about the whole situation. I have used this dealership multiple times before, but this experience was unbelievably unimpressive. For a brand that prides itself on customer service, this was far below expectations. I will seriously reconsider coming back. More