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Lexus of Memphis

Memphis, TN

4.8
790 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 790 reviews

February 14, 2024

Gary was very professional and ready to help. Answered my many questions and concerns. Very easy to do business with. More

by Ggluvs2fish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harber
Feb 15, 2024 -

Lexus of Memphis responded

We're glad to know that Gary was able to assist you and answer all your questions at Lexus of Memphis. We strive for professionalism and a smooth experience for our customers. Thanks so much for the review!

February 13, 2024

This dealership went above and beyond the requirements that were needed. They explained everything in detail and also delivered the vehicle to my residence. More

by Milli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlin and Ricky
Feb 13, 2024 -

Lexus of Memphis responded

Milli, we're so glad to know you had a great experience with us at Lexus of Memphis. We always aim to go the extra mile for our customers! Enjoy your new vehicle and thanks for choosing us!

February 12, 2024

Good service clean facilities similar to Subaru except Subaru service mechanics video tape work and explain what was done…that’s pretty cool! More

by Tonygutowski237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Feb 12, 2024 -

Lexus of Memphis responded

Tony, we're glad to know you enjoyed our service and facilities at Lexus of Memphis. We appreciate your feedback about the video feature from other dealers - it's always great to learn new ways we can improve!

February 12, 2024

John was very accommodating and willing to answer my questions. Made arrangements for me to pick up car, and I was very pleased with the service. Definitely will comeback! More

by John C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lau
Feb 12, 2024 -

Lexus of Memphis responded

John, we're delighted to know you had a positive experience with us at Lexus of Memphis. We look forward to serving you again in the future!

February 11, 2024

I really enjoyed Caitlyn for my purchase experience in Memphis. I was disappointed with what I got for my trade-in for my 2022 4 Runner at its low mileage of 8,000 miles that was on it, it being in mint More

by mark6933
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn
Feb 12, 2024 -

Lexus of Memphis responded

Mark, we're glad to know you enjoyed working with Caitlyn during this recent purchase at Lexus of Memphis. We understand your concerns about the trade-in value and invite you to reach out if there's anything we can clear up for you. Thanks for sharing this feedback with us!

February 11, 2024

Ricky Tran is the best. Easy to work with. Follows up reliably. Knows the details of the cars. Couldn't have been better. More

by vsurg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Tran and Ron Wood
Feb 12, 2024 -

Lexus of Memphis responded

We're so glad to know that Ricky provided you with an excellent experience at Lexus of Memphis! We appreciate your kind words, and we'll make sure to pass them along. Thanks for choosing us!

February 11, 2024

The Lexus Memphis dealership is awesome! Every person I have be assisted by over the years has been helpful and knowledgable, whether over the phone or in person. I enjoy waiting in the cust More

by plwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Feb 12, 2024 -

Lexus of Memphis responded

Thanks for the glowing review! We're glad to know that our team at Lexus of Memphis has consistently provided you with top-notch service. Enjoy your visits, and we'll always be here when you need us!

February 11, 2024

Excellent, very professional, yet personal , The quality of the vehicle is reflected by the service provided More

by Wvanders38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Feb 12, 2024 -

Lexus of Memphis responded

We're delighted to know you had an excellent experience with us at Lexus of Memphis! Our team takes pride in providing professional and personal service. Thank you for your kind words about our vehicles and services!

February 11, 2024

John did an overall excellent job of completing the paperwork, arranging delivery and explaining the vehicles features to us. Mr. Wood in finance understood our desires and we didn't waste time in hi More

by Larry Frye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John and Mr. wood
Feb 12, 2024 -

Lexus of Memphis responded

Larry, we appreciate your feedback and are glad to know John and Mr. Wood were able to assist you efficiently at Lexus of Memphis. We apologize for the hitch installation issue - that's certainly not our standard level of service. Thanks again for sharing your experience with us!

February 10, 2024

Courteous and helpful staff. I was pleased with my experience. Very knowledgeable staff.I will definitely use the service department More

by bbdud
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cornelius Jones and Caitlyn
Feb 12, 2024 -

Lexus of Memphis responded

We're delighted to know you had a positive experience with our knowledgeable team at Lexus of Memphis. We look forward to assisting you in the service department! Thanks for your review.