Lexus of Memphis

John was very accommodating and willing to answer my questions. Made arrangements for me to pick up car, and I was very pleased with the service. Definitely will comeback! questions. Made arrangements for me to pick up car, and I was very pleased with the service. Definitely will comeback! More

Ricky Tran is the best. Easy to work with. Follows up reliably. Knows the details of the cars. Couldn't have been better. Easy to work with. Follows up reliably. Knows the details of the cars. Couldn't have been better. More

The Lexus Memphis dealership is awesome! Every person I have be assisted by over the years has been helpful and knowledgable, whether over the phone or in person. I enjoy waiting in the cust Every person I have be assisted by over the years has been helpful and knowledgable, whether over the phone or in person. I enjoy waiting in the customer lounge while they address my issue. On occasion, I have needed a loaner car and they have always accommodated me.. More

Excellent, very professional, yet personal , The quality of the vehicle is reflected by the service provided of the vehicle is reflected by the service provided More

John did an overall excellent job of completing the paperwork, arranging delivery and explaining the vehicles features to us. Mr. Wood in finance understood our desires and we didn't waste time in hi paperwork, arranging delivery and explaining the vehicles features to us. Mr. Wood in finance understood our desires and we didn't waste time in his office. One miscue was our desire to have a hitch installed and we made the deal on Monday agreeing to a 1000.00 fee to have it done before delivery on Wednesday. It seems parts either didn't have the parts or in the end we were told they didn't want to install it. Either way we didn't get what we agreed to. That was the only glitch in the process. More

I really enjoyed Caitlyn for my purchase experience in Memphis. I was disappointed with what I got for my trade-in for my 2022 4 Runner at its low mileage of 8,000 miles that was on it, it being in mint Memphis. I was disappointed with what I got for my trade-in for my 2022 4 Runner at its low mileage of 8,000 miles that was on it, it being in mint garage kept condition. More

Courteous and helpful staff. I was pleased with my experience. Very knowledgeable staff.I will definitely use the service department I was pleased with my experience. Very knowledgeable staff.I will definitely use the service department More

I was very pleased with my car buying experience at Lexus of Memphis. Anthony Williams was an excellent salesperson. He was kind & patient. He took his time & explained everything about all of the features o of Memphis. Anthony Williams was an excellent salesperson. He was kind & patient. He took his time & explained everything about all of the features of the car. More

My experiment is with Terry. He is always so helpful and kind and professional. I continue to go to dealership because of Terry. If he leaves, I would go where he went. He is always so helpful and kind and professional. I continue to go to dealership because of Terry. If he leaves, I would go where he went. More

I was very disappointed with how uncooperative the service department was. I literally bought a brand new vehicle from them. The least one could do is be cooperative with your own customer. Would defi service department was. I literally bought a brand new vehicle from them. The least one could do is be cooperative with your own customer. Would definitely not recommend! More