Lexus of Memphis

The Lexus Service Department is the best I ever visited. My Service Advisor, Johnny Robertson, was very professional, courteous, and customer-oriented. My Service Advisor, Johnny Robertson, was very professional, courteous, and customer-oriented. More

We have purchased from and have been getting service from here for 10+ years. Joey has been fantastic, always knowledgeable and courteous and works around my schedule to get me in as quick as possible. I wou here for 10+ years. Joey has been fantastic, always knowledgeable and courteous and works around my schedule to get me in as quick as possible. I would highly suggest working with this dealership. More

I am never disappointed with my customer support with Terry Cade and his team members at Lexus od Memphis. Terry Cade and his team members at Lexus od Memphis. More

I appreciate the excellent customer service that Joey Guasco provides. Also, the other associates provide excellent customer service. Guasco provides. Also, the other associates provide excellent customer service. More

I had an exceptional experience on 4/18/25. The service advisor ensured that my vehicle was serviced very timely. The waiting area was neat and refreshments were provided for the customers. The service advisor ensured that my vehicle was serviced very timely. The waiting area was neat and refreshments were provided for the customers. More

Great experience, no pressure from anyone. Previous lease was turned into a purchase. Everyone was extremely helpful and friendly. Previous lease was turned into a purchase. Everyone was extremely helpful and friendly. More

Sharon and Mike went well "ABOVE AND BEYOND" to help me when the battery on my RX began giving me warnings. They worked me in and my battery was replaced. LOVE the Service Department at Lexus of Memphis. when the battery on my RX began giving me warnings. They worked me in and my battery was replaced. LOVE the Service Department at Lexus of Memphis. More

Dealership was nice and pleasant. . salesman and financial advisor was very understanding..I would recommend this to my families and friends . salesman and financial advisor was very understanding..I would recommend this to my families and friends More

Joey is a great service rep. However, I got my car back without the service sticker being changed on the windshield. It makes me wonder what else the service department forgot to However, I got my car back without the service sticker being changed on the windshield. It makes me wonder what else the service department forgot to do. Hard to give 5 stars when they miss the small stuff and make one wonder about the big stuff. More

Great and helpful salesperson. Sean explained most of the car’s features and invited me back to help me if I had more questions. Sean explained most of the car’s features and invited me back to help me if I had more questions. More