Back

Lexus of Memphis

Memphis, TN

4.7
851 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 851 reviews

September 08, 2021

My experience at Lexus of Memphis and with Mike has always been a good one. Mike goes above and beyond to see to it that I’m satisfied with my service. Always an easy check-in & check-out! More

by KristiR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Sep 09, 2021 -

Lexus of Memphis responded

It is validating to hear that the Lexus of Memphis team is delivering this level of service to our valued guests. Thank you for giving Mike such a great shoutout, he will be happy to hear you enjoyed working with him! Have a great day and safe travels!

September 07, 2021

Excellent service! Knowledgeable and courteous sales and service teams. Always willing to help. Will answer any and all questions. If they don't know, they will find out. Personally will always own a Lexus More

by Heather H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny and Curt
Sep 07, 2021 -

Lexus of Memphis responded

Hi Heather - Thank you for your confidence in our team! We are delighted to read your glowing feedback and we can't wait to welcome you back to Lexus of Memphis for your next service visit.

September 07, 2021

This Lexus dealership was very professional and prompt. They were very courteous and willing to help me. The waiting room was top notch. The best I’ve ever seen. Hopefully all of appointments go that well. More

by Sromanoli08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 07, 2021 -

Lexus of Memphis responded

We truly couldn't have asked for a better review! Thank you for taking your business to Lexus of Memphis - we look forward to working with you again down the road! In the meantime, safe travels!

September 07, 2021

Awesome experienceTom Burgess is a great salesman and he Awesome experience Tom Burgess is a great salesman and he is very helpful and knowledgeable. Tom was able to explain all the amenities on the car More

by washingtonhope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milwaukee Tool
Sep 07, 2021 -

Lexus of Memphis responded

Thanks for the wonderful review of Lexus of Memphis! We will let Tom know that his time was appreciated, and we look forward to working with you again soon! Thank you for your business and enjoy your new vehicle.

September 07, 2021

Lexus of Memphis has always made sure my experience with them was great, I really appreciate working with Chris, he makes sure everything goes smoothly. More

by abrookins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 08, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share! We are so glad to hear that you had an enjoyable experience working with Chris and the Lexus of Memphis team. Drive safely, and we hope to see you back again down the road!

September 07, 2021

Lexus of Memphis really went the extra mile in detailing our 2012 Lexus ES 350. The car was clean inside and out. The rugs were cleaned and the leather reconditioned to look as good as new. I think Lexus More

by marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon and Mike made it easy to get our Lexus detailed and they gave us a loaner car as well.
Sep 08, 2021 -

Lexus of Memphis responded

Hi Marc - We are thrilled that our team took such great care of your 2012 Lexus ES 350 and returned it to you in pristine condition! Thank you for doing business with us here at Lexus of Memphis, we hope to work with you again down the road.

Sep 08, 2021 -

marc responded

Lexus of Memphis is a great car dealership.

September 06, 2021

They were very informative and helpful with suggestions on the best service for my car. I was also able to use a loner car so I could continue with my daily duties. More

by Sbabina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2021 -

Lexus of Memphis responded

Hello - It is so great to hear that our team met your service needs. Reviews like this help Lexus of Memphis continue to leave customers as happy as you! We look forward to assisting you in the future and thank you for your business.

September 04, 2021

Everything is handled in a professional manner. Communication is great. You are always informed about what work may be needed on your vehicle before it is done. More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 07, 2021 -

Lexus of Memphis responded

We're so glad to hear it! Thank you for dropping by to leave us your positive feedback - we hope to see you back at Lexus of Memphis again next time you need us!

September 04, 2021

The experience was easy and excellent. Jesse Sanders took care of all my needs. Third car I have purchased from them. Finance Manager Ron Wood was great as well. More

by Gary Dodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders and Ron Wood
Sep 04, 2021 -

Lexus of Memphis responded

Gary - We are delighted to see that Jesse and Ron are going above and beyond to make our clients' experiences great. Thanks for supporting Lexus of Memphis and congrats on your new car!

September 04, 2021

Lexus of Memphis has always offered prompt and friendly service. The waiting area is comfortable and clean also. I have never had an issue and have owned several Lexus vehicles. More

by pamela.lurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2021 -

Lexus of Memphis responded

We are so grateful for your continued business, Pamela! Thank you for putting your trust in us here at Lexus of Memphis, we look forward to working with you next time.

...
53
...