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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
178 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

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Showing 178 reviews

January 27, 2024

Ernie in Lexus Service Dept is always very helpful and so pleasant to deal with. I heavily lean on him to help keep my 2013 460L in top shape. Highly recommend him. More

by cindysong21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Review
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Jan 29, 2024 -

Lexus of Mobile responded

Cindy, it's great to know that Ernie has been a big help in keeping your 2013 Lexus 460L running smoothly. We appreciate the recommendation and look forward to serving you at Lexus of Mobile again!

Helpful
January 18, 2024

Great service and friendly staff. Hope to have great satisfaction with the vehicle we purchased. Our sales person was great, More

by Ybmcghee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Mitchell
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Jan 18, 2024 -

Lexus of Mobile responded

We're glad to know you had a positive experience with our team at Lexus of Mobile. We hope your new vehicle brings you much satisfaction! Thanks for the review and for choosing us for your purchase!

Helpful
January 12, 2024

Highly effective and courteous service provided. Ernest provided good very service. What ups recommend to others. More

by nchayes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
Report | Print
Jan 12, 2024 -

Lexus of Mobile responded

Thanks for the positive feedback. We're glad to know Ernest and our team at Lexus of Mobile were able to provide you with top-notch service. Your recommendation means a lot to us!

Helpful
January 12, 2024

Great experience when I visit the dealership . The maintenance team always give the best service More

by darrenj1782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Jan 12, 2024 -

Lexus of Mobile responded

Darren, we are happy to hear you had a five-star visit to the Lexus of Mobile service department. Thanks for sharing!

Helpful
December 20, 2023

Extremely professional and dependable! I would recommend the Lexus of Mobile to anyone. I have been pleased with their service. More

by Anthony Proctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Report | Print
Dec 20, 2023 -

Lexus of Mobile responded

Anthony, we greatly appreciate your recommendation and continued support! The team at Lexus of Mobile looks forward to seeing you next time!

Helpful
December 19, 2023

Very helpful thru whole buying of new vehicle and great family at Lexus of Mobile, Thanks again More

by hoiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollaway
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Dec 19, 2023 -

Lexus of Mobile responded

Congratulations on your new car! We're thrilled your experience was a smooth one and our team at Lexus of Mobile wishes you many happy miles ahead!

Helpful
December 19, 2023

Relaxing atmosphere and Superb Customer Service - Mr. Craig, Seven Stars and a Robust Cuban Cigar More

by Bump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Dec 19, 2023 -

Lexus of Mobile responded

Thank you so much for leaving Lexus of Mobile a five-star review! We are thrilled that Craig and our team went the extra mile to make your experience relaxing and step above the rest. See you next time!

Helpful
December 08, 2023

Excellent dealer maintenance. I've used this service department several times. It speaks volumes that I willingly drive 2 1/2 hours to get there from my home and 2 1/2 hours to More

by darob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Dec 08, 2023 -

Lexus of Mobile responded

Darob, it's great to know that you've had excellent experiences with our service department at Lexus of Mobile. We appreciate your dedication to driving the distance for us! Thanks for highlighting Ernie - we'll be sure to pass along your kind words.

Helpful
November 30, 2023

From the time we arrived until we left, we were welcomed. Our service manager,Stan, explained everything about the service and the cost. He helped us with a loaner and explained how to properly operate it. More

by joanne729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
Report | Print
Nov 30, 2023 -

Lexus of Mobile responded

Joanne, it's great to know that Stan and our team at Lexus of Mobile provided you with a welcoming experience. We're glad everything was explained clearly for your peace of mind. Thanks for the review!

Helpful
November 21, 2023

Excellent service. I was very satisfied . Craig keep me updated on my car. By calling me and texted . Very good experience. . Number one service. More

by Ybrown1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Nov 22, 2023 -

Lexus of Mobile responded

It's great to know you had such a positive experience with Craig at Lexus of Mobile. We appreciate your feedback and are glad we could provide top-notch service!

Helpful
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