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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
186 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

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Showing 186 reviews

December 10, 2022

Mark Holloway was a fantastic salesman! He made everything so easy. He was a pleasure to work with! More

by estallworth_2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holloway
Report | Print
Dec 11, 2022 -

Lexus of Mobile responded

Mark will be so pleased to hear that you appreciated his quality customer service during your visit to Lexus of Mobile. Thank you for the great review!

Helpful
December 09, 2022

Eric was very knowledgeable and helpful. He worked hard to get us where we wanted to be.. More

by prcain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and finance manager
Report | Print
Dec 12, 2022 -

Lexus of Mobile responded

Thank you for your great review of Lexus of Mobile! We appreciate the feedback about Eric.

Helpful
December 08, 2022

My impression revolves primarily around my experience with my service rep Ernie. He is top notch. More

by stuart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Dec 09, 2022 -

Lexus of Mobile responded

This review means a lot to us! Thank you for choosing Lexus of Mobile and for sharing your feedback about Ernie. We hope to see you again!

Helpful
December 02, 2022

Great service, customer focused, except for labor rate which is excessive. Happy with the loaner car and the complimentary car wash. More

by Douglas_n_911p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Deview
Report | Print
Dec 05, 2022 -

Lexus of Mobile responded

Thank you for your review. We strive to keep our prices competitive in the current market, so I appreciate you sharing this feedback. I am glad that you enjoyed the convenience of a loaner and were overall happy with our work. Best, Peggy Saranthus - Service Manager - 251-445-0450

Helpful
November 17, 2022

My Service manager was great as always! Got me in and out right away as he usual. More

by fair.jeannie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Nov 18, 2022 -

Lexus of Mobile responded

Jeannie, thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

Helpful
November 09, 2022

Dealing w Craig in service is always easy and perfect . On time keeps me informed More

by Mdsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service
Report | Print
Nov 09, 2022 -

Lexus of Mobile responded

Thanks for the great review and shoutout of Craig. See you next time here at Lexus of Mobile!

Helpful
October 09, 2022

They are professional In every way. Always do an excellent job for me. I highly recommend d then. Craig is my go to man. Outstanding More

by Gemini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Oct 10, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Craig and the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

Helpful
October 07, 2022

Saline is my srv rep and is very polite, courteous and caring, She never rushes u in and out she is very knowledgeable at your job. More

by BonitaDulabhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline
Report | Print
Oct 07, 2022 -

Lexus of Mobile responded

It's wonderful to see Saline has welcomed you with friendly, attentive, and overall professional assistance! Thank you for sharing your appreciation and supporting Lexus of Mobile!

Helpful
September 29, 2022

Very nice people and very good work! Very nice people and very good work! Very nice people and very good work! More

by scotbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Sep 29, 2022 -

Lexus of Mobile responded

Thank you for sharing your positive experience with Lexus of Mobile!

Helpful
September 29, 2022

Easy to receive an appointment. All work done in a timely manner. Polite, efficient personnel. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seline
Report | Print
Sep 29, 2022 -

Lexus of Mobile responded

Beth, thank you for the great review! We are thrilled to hear that you had a successful experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back!

Helpful
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