Lexus of Naperville

Our First Lexus At first we thought Robin was inexperienced but then felt very comfortable with his approach and style. He was helpful and easily approachable, and he At first we thought Robin was inexperienced but then felt very comfortable with his approach and style. He was helpful and easily approachable, and helped tremendously with the negotiations. The Lexus dealership experience is truly different from all other non-luxury brands that I have experienced over 40 years of car buying. The biggest difference is transparency and no gimmicks. What a relief! All you need is your numbers worked out in you head and they will get you a fair deal, no rip-offs. Nestor helped set up the electronics/phones etc. in the car and explained everything beyond what Robin did. Will come back to this dealership again! More

Amazing experience! Hani was fantastic to work with! You always worry about the “pushy” salesperson when purchasing a vehicle but Hani was wonderful to work with and deli Hani was fantastic to work with! You always worry about the “pushy” salesperson when purchasing a vehicle but Hani was wonderful to work with and delivered! Thank you for a great expletive!! More

Very helpful, no pressure experience Time to replace our CT200h, have loved the service experience at Naperville, so gave them a try for used GS. Nestor was very helpful, walked me throug Time to replace our CT200h, have loved the service experience at Naperville, so gave them a try for used GS. Nestor was very helpful, walked me through several car options, listened to what i wanted to do and never preasured for the close. Fair price for trade and fair price for GS. Great all around experience. More

Awesome! We had nestor as our sales guy! He was amazing... he honestly was the reason we came back for the car we decided on.... from the first time we met him We had nestor as our sales guy! He was amazing... he honestly was the reason we came back for the car we decided on.... from the first time we met him he was great, from explaining every little detail of the car to helping me set up my bluetooth after perchase. I had a great experience at the lexus of naperville and would recommend everyone to here to get ur next vehicle with the help of nestor! 😁 More

Beyond Welcoming My fiance and I saw a used SUV online and decided to go into the store and take a look. Nestor came out to greet us, and answered all of our question My fiance and I saw a used SUV online and decided to go into the store and take a look. Nestor came out to greet us, and answered all of our questions. When sitting down all of the GM's came to greet us, asked if we needed anything, and just made sure we were comfortable. We left with that SUV and had no pressure from any of the sales people. It was a great experience. Normally buying a car is a nightmare. The people at Lexus of Naperville are great. Thank you! More

First time I had a wonderful experience buying a car This was the first time I ever had a wonderful experience buying a new car. My bestfriend and I entered the dealership and we were greeted by Hani Dol This was the first time I ever had a wonderful experience buying a new car. My bestfriend and I entered the dealership and we were greeted by Hani Dolat. He was friendly and never tried to be aggressive of selling the car. He was very helpful and made us feel comfortable. He was very patient as you know how women changed their minds quickly. He explained in detail about the car I was buying and the features. He never took advantage of us being women and didnt force or pressure me in getting anything I didnt want. Kudos to Hani. If you are buying a Lexus make sure you look for him. He is the best!!!! More

Great Place to Purchase a Vehicle Lexus of Naperville has the best customer service around. The car buying process was quick, easy and hassle free. We worked with Robin Z. who was ve Lexus of Naperville has the best customer service around. The car buying process was quick, easy and hassle free. We worked with Robin Z. who was very helpful, professional and friendly. Definitely would recommend this place to our friends and family. Thanks for all your help!! More

Professional & great to work with! Rick & Hani were great. We have also worked with Hani on a previous purchase. Rick was also very knowledgeable and helped me to determine the options Rick & Hani were great. We have also worked with Hani on a previous purchase. Rick was also very knowledgeable and helped me to determine the options I was looking for on my NX. I am extremely happy with my purchase and will be a loyal Lexus owner for years to come. More

Amazing This is my second time buying a car from this dealership and the experience was just as good as the first time around. Absolutely amazing! Nestor was This is my second time buying a car from this dealership and the experience was just as good as the first time around. Absolutely amazing! Nestor was right at the entrance to great us and help with what he could right away. From there everything went as smooth as can be and with a budget we were able to walk out, I mean drive out, with the car we came to look at. Exceptional work and quality work environment. 10/10 would purchase from here again! More

Truly Exceptional Car Buying Experience We got our first Lexus from Lexus of Naperville and Scott Sharrow helped us with the process all the way. Among our choices, Lexus stood out not only We got our first Lexus from Lexus of Naperville and Scott Sharrow helped us with the process all the way. Among our choices, Lexus stood out not only because it's a great car but also because how it was sold to us. Scott patiently explained every single feature about the car and the rest of the process without pressuring us into buying the car. It was very important for us to take our time to think about what we were buying and compare the choices. We did not want to be pressurized by the dealerships' negotiation tactics or be judged. I must say the whole experience was truly pleasurable and we came out extremely satisfied with our choice. More