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Lexus of Naperville

Naperville, IL

4.8
1,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,234 reviews

March 04, 2016

Great buying experience - 2016 Lexus RX350 Excellent buying experience. Mohammad in sales was very informative - not pushy - and very patient especially when choosing a color. He parked my ch More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Naim, Bill Cranley, Violet Vrsek
Mar 05, 2016 -

Lexus of Naperville responded

Good morning, Sue! We're happy to hear that you enjoyed your experience here so much! We work hard every day to ensure that all of our guest feel the same way you do. Hopefully you're loving your new RX!

February 29, 2016

Great experience with sales and after sale with Violet from Sales team was very professional and support after sale and price was very competitive I enjoyed the added touch- car wash- no charge for floor mats More

by Tom lexus 2011
Recommend Dealer
Yes
Employees Worked With
Violet Vrsek
Feb 29, 2016 -

Lexus of Naperville responded

Hello Tom, Thank you for taking the time to share your experience! We're glad you're enjoying your Lexus and we're happy to keep it shining bright with our car wash. Also, Violet will definitely be happy to hear how thrilled you are with her service!

February 25, 2016

First class Lexus IS well represented in Naperville. Repeat buyer received excellent support online and in person. Jon Kreir juggled multiple clients on a bad wea More

by Keelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Violet Vrsek, Jon Krier
Feb 25, 2016 -

Lexus of Naperville responded

Hello Keelz! Thank you for taking some time to share your experience! We try our very best during rain, sleet, or shine to ensure that our guests not only feel at home but also appreciated during their time at the dealership and we're glad you took notice. Jon and Violet will definitely be glad to hear your kind words!

February 25, 2016

Best car buying experience yet Lexus of Naperville is impeccable with service and professionalism. I worked with Nick Gerlak and he made my car buying experience the best I've had y More

by Lexgal8228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Violet Vrsek
Feb 25, 2016 -

Lexus of Naperville responded

Hello Lexgal! Thanks for your review! Your kind words are most appreciated and we are excited about having you as a guest!

February 20, 2016

Great - loved it Steve was nice to deal . Everyone was very Proffesional . I now know why Lexus IS the brand it is - great service while treating the customer great : More

by Hay106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 23, 2016 -

Lexus of Naperville responded

Hello Hay106! Thank you for your review! It's always nice to hear from our happy guests. We hope you're loving your new vehicle!

February 17, 2016

Very pleasurable low pressure experience We have been satisfied customers at Lexus of Naperville for our last couple of vehicles. We are pleased that we are NOT frequent car shoppers and hav More

by Rasmoons
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bn n, Violet Vrsek
Feb 18, 2016 -

Lexus of Naperville responded

Hello Rasmoons! Thank you for taking a minute to share your experience. Lexus of Naperville is happy to have you as guest and we definitely appreciate your loyalty and look forward to building on your positive experience!

February 17, 2016

ask of Jon Krier if you're in need of a Lexus ! Happened to shop for a 2012 Es350, and I stopped to check one I saw online at this dealer,.. I met Jon Krier and suddenly I felt like is my brother is More

by Lexus rock !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon !.... Great guy, Jon Krier
Feb 18, 2016 -

Lexus of Naperville responded

Hello! Thank you so much for sharing your experience. We're happy you felt the family atmosphere here at Lexus of Naperville. From beginning to end, our goal is to treat every customer as we would a guest in our home! Hope you're enjoying your ES!

Feb 18, 2016 -

Lexus of Naperville responded

Hello! Thank you so much for sharing your experience. We're happy you felt the family atmosphere here at Lexus of Naperville. From beginning to end, our goal is to treat every customer as we would a guest in our home! Hope you're enjoying your ES!

February 13, 2016

Excellent salesman, sales department'- Samuel Bermudez "Great salesman, service dept, and overall experience" - Paula C I had the privilege meeting Frank Paul today. I purchased a 2008 Ran More

by dashiestie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Paull
Feb 13, 2016 -

Lexus of Naperville responded

Hi Samuel! Thanks for taking a few minutes to share your experience! We'll definitely make sure Frank hears your kind words. We're happy to have you as a guest and we're glad our efforts don't go unnoticed. Hope you're enjoying your Range Rover as much as you enjoyed your experience working with Frank!

Feb 18, 2016 -

Lexus of Naperville responded

Hi Samuel! Thank you so much taking the time to tell us about your time with Frank. All the kind words are very much appreciated and it's great to know that our efforts don't go unnoticed! Hopefully you're enjoying your Range Rover as much as you enjoyed working with Frank!

February 11, 2016

Excellent! Steve Mills did an excellent job during the sales process. Michael Comer did an excellent job teaching me how to use all of the gadgets. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Lexus of Naperville responded

Hello Mark! Thank you so much for taking time out of your day to share your experience. Steve and Michael work very hard to ensure that their guests are pleased and get the most out of their purchase; we'll certainly share your kind words with them. We appreciate having earned your business and look forward to serving you in the future!

Feb 18, 2016 -

Lexus of Naperville responded

Hello Mark! Thank you so much for your review. We work very hard to ensure that every guest has the same great experience you had from beginning to end! Steve and Michael will be thrilled to hear that you're so please with your experience.

February 10, 2016

Great salesman, service dept, and overall experience I recently purchased a GX460, and Frank Paull was the salesman I had the privilege meeting and working with. Frank provided me with the best experien More

by Paula C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Paull
Feb 11, 2016 -

Lexus of Naperville responded

Hello Paula! Thank you for taking some time to share your experience. At Lexus of Naperville we pride ourselves on providing top notch service each and every time for each and every guest and we're happy to have earned your business; hope you're loving your new GX!

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