Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,397 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,397 reviews
July 31, 2019
Victor the advisor was very professional. My experiences with Lexus of North Miami have always been AWESOME! I would recommend anyone who's looking to purchase a vehicle to go to Lexus for a g My experiences with Lexus of North Miami have always been AWESOME! I would recommend anyone who's looking to purchase a vehicle to go to Lexus for a great car buying experience. More
by HappyHappy
Employees Worked With
Service Advisor Victor
July 30, 2019
Very good! This is my second lease with Lexus. Had a great experience, overall service was excellent and facility is modern and pleasant. Very happy to do busi This is my second lease with Lexus. Had a great experience, overall service was excellent and facility is modern and pleasant. Very happy to do business with the people I met and especially Mr. Shadrin. Thank you! More
by Bruno
July 29, 2019
Great EXPERIENCE!!! Thanks Maria and Alex I got to drive off with a brand new Lexus and I absolutely love it!!!! They providing GREAT customer service & made me feel secu Thanks Maria and Alex I got to drive off with a brand new Lexus and I absolutely love it!!!! They providing GREAT customer service & made me feel secured with my decision !! Thank you sooooo much ! More
by Juelle
Employees Worked With
Maria Morrone
July 27, 2019
Val is the best He was the most helpful in my getting my new 2019 Lexus. He is knowledgeable and patient. Thanks to him this is my 4th car from Lexus of North Miami He was the most helpful in my getting my new 2019 Lexus. He is knowledgeable and patient. Thanks to him this is my 4th car from Lexus of North Miami More
by Beachgirl53
Employees Worked With
Val McKenzie, Peter Groulx, Mauricio Ferreira
July 27, 2019
Lexus 2019 5star location, 5 star service and Denis is the best salesman ever seen in my life!!! He keeps the words from A to Z! Highly recommended!!! 5star location, 5 star service and Denis is the best salesman ever seen in my life!!! He keeps the words from A to Z! Highly recommended!!! More
by Igo
Employees Worked With
July 25, 2019
Complete service in a very relaxed atmosphere Clean, well organized service center, where waiting is a please ! Quality of the work is good and you receive your car back clean and in a short tine Clean, well organized service center, where waiting is a please ! Quality of the work is good and you receive your car back clean and in a short tine. More
by Pieter Bakker
Employees Worked With
July 25, 2019
Customer Service Was Excellent from Start to Finish Knowledgeable, patience and Professional. They walked me through it and helped me find the Car I wanted. Didn’t giv Was Excellent from Start to Finish Knowledgeable, patience and Professional. They walked me through it and helped me find the Car I wanted. Didn’t give up on me More
by Estherjacobo
July 23, 2019
Full detailed car cleaning It is unacceptable service at all. They charged me $171 for the full detailed car cleaning. I said this car is going to go for sale and I need to s It is unacceptable service at all. They charged me $171 for the full detailed car cleaning. I said this car is going to go for sale and I need to shampoo the carpet and make this car super clean inside and out. When I got my car... They didn't wash carpet at all, there is still sand and dry leaves in the corners, dashboard is oily, everything is sticky . Horrible. 3 people were checking me in when I brought the car for the service and I got this terrible cleaning. I am in shock. The manager's name is Ed, and I am going to fight for returning my money back More
by Marina
July 23, 2019
Excellent service My 2002 Lexus rx300 is due for many repairs now, vsc and engine light were both on in the meantime, this dealership immediately diagnosed all the prob My 2002 Lexus rx300 is due for many repairs now, vsc and engine light were both on in the meantime, this dealership immediately diagnosed all the problems and gave me a loaner car to use. Everything broken is replaced and work very well now. The advisor is very helpful and knowledgeable. I am very satisfied for their service quality. More
by Sophia2019
Employees Worked With
July 22, 2019
Expire battery Poor excuse given as to why a battery can not be replaced while car is under extended warranty. Purchase a certified used 2015 Lexus IS 250 in Septemb Poor excuse given as to why a battery can not be replaced while car is under extended warranty. Purchase a certified used 2015 Lexus IS 250 in September of 2018 and now the battery has given out. Service representative ssys that only under factory warranty does dealership replace battery not extended. Car batteries only have a life of 2-3 years, so with that being said the battery should have been changed regardless if in running condition or not because it's a headache waiting to happen for the driver. This a setup for the dealership to make money by selling and overcharging for a battery and paying a ridiculous fee for labor More
by Dddjj7
Employees Worked With
