Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,285 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,285 reviews
December 19, 2018
service Benny was excellent we got both cars in a good time frame, looner was great Over all everything went smooth. The employee that took our cars were ver Benny was excellent we got both cars in a good time frame, looner was great Over all everything went smooth. The employee that took our cars were very friendly More
by Vicky
Employees Worked With
Benny
December 18, 2018
10,000 mile checkup I use Harvey Gonzalez at Lexus of north ‘Miami for the service on my 2018 Lexus 350 I’m very happy with the service and the diligence of the people i I use Harvey Gonzalez at Lexus of north ‘Miami for the service on my 2018 Lexus 350 I’m very happy with the service and the diligence of the people involved with the service. I always lease my cars from this dealership and I’m very happy with it More
by Diane1979
December 18, 2018
Repairs Great service and above and beyond customer service. Will only go to Lexus North Miami!. Everything was absolutely perfect. Can't thank you enough for Great service and above and beyond customer service. Will only go to Lexus North Miami!. Everything was absolutely perfect. Can't thank you enough for my experience More
by Shelly1220
Employees Worked With
Jevel
December 17, 2018
Awesome Customer Service I applaud Lexus of Miami for the amazing changes! A huge difference from 3 years ago!! Everyone is friendly and professional. They have an awesome sys I applaud Lexus of Miami for the amazing changes! A huge difference from 3 years ago!! Everyone is friendly and professional. They have an awesome system where you are kept up to date on the progress of your car and on this visit I noticed that they also send a list if what services were performed on your car. A huge thank you to our advisor Mauricio Galvan. Always friendly and professional! Greatly appreciated! More
by GabyG
Employees Worked With
Mauricio Galvan
December 14, 2018
Thank You I have been purchasing vehicles with Miguel for many years. Anytime I go to the dealer I’m treated like family. I couldn’t possibly go anywhere else. I have been purchasing vehicles with Miguel for many years. Anytime I go to the dealer I’m treated like family. I couldn’t possibly go anywhere else. Thank you More
by Andr2058
December 11, 2018
Erika Lopez. Great Service Consultant. Erika has been assisting me recently with the service for my 2016 Lexus IS, and for my 2019 Lexus NX. Erika is great, she is very professional, and al Erika has been assisting me recently with the service for my 2016 Lexus IS, and for my 2019 Lexus NX. Erika is great, she is very professional, and always willing to help. She listens to your concerns and acts on them as well. I will continue to have Erika as my Service Consultant. Thanks much, Dexter Hunter More
by Dexter Hunter
December 08, 2018
Un servicio al usuario 5 esr El vendedor Miguel thodde y la financista Rosely bermudez Muy profecionales en su trabajo..prestan un servicio de muy alta calidad..son amables con el El vendedor Miguel thodde y la financista Rosely bermudez Muy profecionales en su trabajo..prestan un servicio de muy alta calidad..son amables con el trato al cliente prestando un servicio 5 estrella..Felicitaciones por tan buen personal en su dealer .. More
by Yoel Pérez
December 04, 2018
Great customer service I appreciate the professionalism given to me at Lexus Of North Miami. Lexus of North Miami please keep up the excellent Teamwork, I will refer friends I appreciate the professionalism given to me at Lexus Of North Miami. Lexus of North Miami please keep up the excellent Teamwork, I will refer friends and love ones to this Department. More
by Derrick
Employees Worked With
Victor Hernandez
December 01, 2018
Excellent experience I had an excellent experience with Miguel Thodde. I can tell you he is the best salesman that has ever helped me. He was very polite, very professiona I had an excellent experience with Miguel Thodde. I can tell you he is the best salesman that has ever helped me. He was very polite, very professional. More
by Ron15
Employees Worked With
Miguel Thodde
December 01, 2018
Very happy with my 2019 NX F Sport All service since i came in was terrific. My salesman Miguel Thodde went above and beyond to get me my car. I would recommend to anyone wanting a car. All service since i came in was terrific. My salesman Miguel Thodde went above and beyond to get me my car. I would recommend to anyone wanting a car. Thank you very much i am forever grateful Miguel. You have a customer for life. More
by Emi1996
Employees Worked With
Miguel Thodde
