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Lexus of North Miami
North Miami, FL
3,428 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,428 reviews
February 19, 2019
Their service Rocks I am beyond please with the customer service I received. I was helped by Zoe in the service shop and she called me daily with updates on my car which I am beyond please with the customer service I received. I was helped by Zoe in the service shop and she called me daily with updates on my car which I’m thankful for. She was always very professional. Not to mention the work on my car is incredible, no one could even tell my car was ever involved in an accident at all. I know where im coming for my next car. Thank you fir your great job! More
by Mine blown
Employees Worked With
Zoe
February 18, 2019
Review of Val McKenzie We have leased or bought Lexis vehicles (at least 10) from Val McKenzie since he joined County Line Lexus many years ago. We have always dealt with V We have leased or bought Lexis vehicles (at least 10) from Val McKenzie since he joined County Line Lexus many years ago. We have always dealt with Val since he has always provided excellent attention to our needs and has always found us the right vehicle at a price which was acceptable to us. We have had opportunities to lease or purchase elsewhere but have preferred to deal with Val. As an aside, he has got to be the nicest car salesman we have ever met. Carl and Sandie Schuster More
by carl.schuster
Employees Worked With
Val McKenzie, Syed Bukhari
February 18, 2019
I bought a lesux 300 nx last month. This seller is excellent The best experience buying a car ever. This seller is excellent, he pleased me in everything . My past experience buying cars were very bad. To be ho The best experience buying a car ever. This seller is excellent, he pleased me in everything . My past experience buying cars were very bad. To be honest I did mot expect was going to be so good. More
by Miguel Neris
Employees Worked With
Finance. Mr Silva, Miguel Thodde
February 18, 2019
Your staff was professional and the job was done well. It was a very good experience. The job was done and completed well. I have nothing else to say. Your company provides a good service. It was a very good experience. The job was done and completed well. I have nothing else to say. Your company provides a good service. More
by Fredericka r
Employees Worked With
Harvey Gonzalez
February 13, 2019
Unique to any other more than excellent So I drove in on 2/12/19 for a routine rotation and oil change but decided to look around while I waited. One of the managers a Mr. Upset ask me what So I drove in on 2/12/19 for a routine rotation and oil change but decided to look around while I waited. One of the managers a Mr. Upset ask me what was my purpose for coming and how I was treated at service. He personally showed me a couple of vehicles that were new arrivals back from lease. To my surprise we found the perfect valentimes day gift for my wife on the third floor. He then called in a staff member to assist and in no time at all I was sitting with the coolest guy in the world at finance. By the time my old car was brought around from service I was waiting to transfer my personals to the new one . So to make a long story short I looked like a héroe when I gave my wife her early valentines present . These guys are a true asset to NM Lexus.. blessings to all.. More
by Orly
February 13, 2019
Maintenance Car was Service for the second time, very short waiting time. Harvey answer all my question all of the staff I in came in contact with was very prof Car was Service for the second time, very short waiting time. Harvey answer all my question all of the staff I in came in contact with was very professional. Hats off to North Miami Lexus. More
by Babydoll305
Employees Worked With
Harvey Gonzalez
February 13, 2019
Excelente Mauricio is very professional And educated , knows How to treat people! Also the employees who receive the car there are nice and the girls that ret Mauricio is very professional And educated , knows How to treat people! Also the employees who receive the car there are nice and the girls that retuning your car when is ready too. Thank you!! More
by Harold57
Employees Worked With
Mauricio Galvan
February 08, 2019
Maintenance I was very pleased with the service and efficiency of the service provided!! Maintenance was done really quick!! The dealership is very clean and orga I was very pleased with the service and efficiency of the service provided!! Maintenance was done really quick!! The dealership is very clean and organized and a complete food and drinks available while you waiting!! And also a free car wash is available for Lexus costumers!! More
by Aron
Employees Worked With
February 06, 2019
1st Service Brought car in for its first service. Waiting time to be booked in, was very short. While waiting for the car I got complimentary lattes and mini bage Brought car in for its first service. Waiting time to be booked in, was very short. While waiting for the car I got complimentary lattes and mini bagels (yum). Car service was completed and care brought back to me clean and shiny after complimentary car wash. I also asked and received some technical help. All in all a very pleasant experience. More
by Shirlean
Employees Worked With
Cannot remember
February 04, 2019
Too many young people They check the air of the tires and miss place 1 of the valve caps. It is a bad service, I do not if I come back . They check the air of the tires and miss place 1 of the valve caps. It is a bad service, I do not if I come back . More
by Maria7133
Employees Worked With
Mauricio Garban
