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Lexus of North Miami
North Miami, FL
3,424 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,424 reviews
October 23, 2018
Thank you Denis for making the process of my purchase very smooth and pleasant. You are phenomenal and detail oriented, I appreciate all your help and services. Denis for making the process of my purchase very smooth and pleasant. You are phenomenal and detail oriented, I appreciate all your help and services. More
by Ngfelipe
Employees Worked With
October 22, 2018
New ES350 Lease Great overall experience - absolutely love my new car. I’ve been dealing with Terry many years now and he never disappoints! Excellent professional Great overall experience - absolutely love my new car. I’ve been dealing with Terry many years now and he never disappoints! Excellent professional service from his as always! Dealership is great and customer service was outstanding! More
by Lexuslease$
Employees Worked With
Terry Bean
October 20, 2018
Excellent service Service was excellent, very professional and a nice experience, Jevel was outstanding, he was very fast and delivered everything before time, Thank yo Service was excellent, very professional and a nice experience, Jevel was outstanding, he was very fast and delivered everything before time, Thank you very much More
by Ellis
Employees Worked With
Jevel
October 20, 2018
Guard your USB cables because they will get stolen Everything was great with my service until I went to plug in my phone & one of my USB in my double charger was missing. My husband & I both were char Everything was great with my service until I went to plug in my phone & one of my USB in my double charger was missing. My husband & I both were charging our phone when we dropped our SUV off. Your detailers are thiefs!!! Without a doubt. Will go to Pembtoke Pines or JM Lexus next time for service & purchase of my new Lexus. Must have trust with a dealership. More
by GotMyUSBstolen
Employees Worked With
My rep was Mauricio.
October 19, 2018
Drove in w/o appointment was seen. It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime relationship with a Salesmen. Go visit Valentine. You won’t go anywhere else. Enjoy! More
by LexusAlltheWay
October 19, 2018
Awesome customer service Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much More
by Emanna1980
Employees Worked With
Zoe green
October 16, 2018
Perfect service experience While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a h While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a haircut, manicure, pedicure. All under same roof. Do not forget to taste complimentary beverages and snacks. More
by Lecuy
Employees Worked With
Val McKenzie, Harvey Gonzalez
October 15, 2018
great! my experience was very good , the people were kind and helpful , Miguel was my dealer and he took his time and had a lot of patience , and explained t my experience was very good , the people were kind and helpful , Miguel was my dealer and he took his time and had a lot of patience , and explained to me about the car and made sure I had everything I needed and was just a good/kind guy in general ! I would recommend him to my family and friends. More
by Ellalipson
Employees Worked With
Miguel Thodde
October 13, 2018
Awesome experience I had an amazing experience Miguel was very professional, fair and most of all honest. He was very knowledgeable and was able to explain, answer all o I had an amazing experience Miguel was very professional, fair and most of all honest. He was very knowledgeable and was able to explain, answer all of my questions, he was able to give me the deal that i looking for overall i was very happy and satisfied thank you ! More
by Geraldine21
Employees Worked With
Miguel Thodde
October 10, 2018
Stay Away From Used Department I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I con I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I continue to frequent the location. He is very friendly, outgoing and I believe honest. That is not what I found with used cars. I found them to be dishonest in their dealing. I mentioned this to Bobby and he wanted me to discuss it with the Used Car Manager. He asked the manager to call me but he never did. I took my car in for service yesterday and Bobby was great yesterday. I decided to test drive an 2019 es 350. The ladies in front were great as Billy Bramley the Product Specialist. He was excellent. I have dealt with two terrible dealers in my life, and three great ones. Particularly, Agincourt Autohaus and Bredemann Lexus. The two terrible ones, made me switch car brands. In each case those dealers won the battle but lost the war. Agincourt Autohaus and I had one major incident, and because of the way they handled it, I stayed with Audi’s and them. If I buy a Lexus, I am unsure if I would buy it here. More
by ChicagoSid
