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Lexus of North Miami
North Miami, FL
3,325 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,325 reviews
June 04, 2018
Service Came in for service, process was easy and fast. They also provided me with a free loaners. Great service, professional and helpful, thank you mauricio Came in for service, process was easy and fast. They also provided me with a free loaners. Great service, professional and helpful, thank you mauricio. More
by Yaiza16
Employees Worked With
Mauricio Ferreira
June 03, 2018
Miguel was extremely helpful He helped me get the deal I wanted Totally professional and honest Helped me make sure my terms were covered and in writing Thank you He helped me get the deal I wanted Totally professional and honest Helped me make sure my terms were covered and in writing Thank you More
by Evangelista,robert
Employees Worked With
Miguel Thodde
June 01, 2018
Victor is the best Victor is there to help any time I need. Jut a phone call away. He always is honest and caring. I wouldn’t trust my car and repairs to anyone else Victor is there to help any time I need. Jut a phone call away. He always is honest and caring. I wouldn’t trust my car and repairs to anyone else More
by Goaway
Employees Worked With
Victor
May 31, 2018
Service Super easy getting car serviced. Would do it again. Took less time than expected. Gave me a loaner when discovered that additional work was needed on Super easy getting car serviced. Would do it again. Took less time than expected. Gave me a loaner when discovered that additional work was needed on car. More
by Shelly1220
Employees Worked With
Mauricio galvan
May 31, 2018
Bobby is the best Service Adviser! He treats his customers like family. He makes car service a painless experience. I highly recommend Bobby for service. Service Adviser! He treats his customers like family. He makes car service a painless experience. I highly recommend Bobby for service. More
by rdunncpa
May 24, 2018
Good service, All around I went to have my car repaired after a car accident. The people that work at the collision department we're very professional and helpful. They did a I went to have my car repaired after a car accident. The people that work at the collision department we're very professional and helpful. They did a great job on the body shop. Very happy client More
by RTOLESO
Employees Worked With
Lazaro Dorado
May 22, 2018
Very good from sales rep to finance person Alex was helpful from start to finish. He knew his job well. The finance person was very good and professional I would do business again Alex was helpful from start to finish. He knew his job well. The finance person was very good and professional I would do business again More
by Vito
Employees Worked With
Alex my salesperson don't see his name or my finance person
May 22, 2018
Incompetent! I have never been to this dealership but I have never been to this dealership but they have incorrectly added my number to one of their customer profiles. I have had about 15 to 20 calls abou I have never been to this dealership but they have incorrectly added my number to one of their customer profiles. I have had about 15 to 20 calls about my "insurance claim and repair." I have repeatedly called and asked for them to remove my number and was treated poorly by what sounded like bad mannered teenage girls in customer service that could obviously care less. I blocked the number but annoyingly they are still able to leave voice messages. Last week I found the email of the general manager of this place and sent him a message. Never heard back. Of course, I didn't expect that I would, but I hoped he would put a stop to it all the nonsense. Imagine my surprise when I got a text message from them today asking me to review their service! Hopefully you will be treated better if you go there. Just make sure they get your phone number right! More
by Not your customer
Employees Worked With
None! I have never been here as expkained in my review.
May 19, 2018
Simply the best! I came in for a service a few days ago and realized that I needed tires and brakes. My service rep was so knowledgeable about what tires I needed, wha I came in for a service a few days ago and realized that I needed tires and brakes. My service rep was so knowledgeable about what tires I needed, what not to go cheap on, and even gave me a coupon! Rodriguez is definitely a 5 star advisor! It’s hard to believe that he’s new. I’m so pleased that I actually look forward to coming back! More
by Dlafontant
Employees Worked With
Victor rodriguez (new guy) I think that’s his name. Door 5
May 17, 2018
Great experience! I recommend Lexus of North Miami for their professional team, who are serious about costumers. Last month I was there looking for a new car and I was I recommend Lexus of North Miami for their professional team, who are serious about costumers. Last month I was there looking for a new car and I was assited by Billy (product specialist). He made the whole NX negotiation experience a pleasant moment. He also followed up with the financial and the insurance process until I was driving the NX. I feel very satisfied and one more time I want to thank Billy, Robert (financial), and Gabriel (insurance). More
by Marplaz2
Employees Worked With
Billy Bramley
