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Lexus of North Miami

North Miami, FL

4.6
3,853 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,853 reviews

November 05, 2025

Rude poor customer service. I purchased my first Lexus here and it will definitely be my last More

by cort_wheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain
Nov 06, 2025 -

Lexus of North Miami responded

I'm very sorry to see that you were not satisfied with your experience. If you'd like to discuss your visit further, feel free to reach out to me directly so that I can help. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

November 05, 2025

This is the 5th car a lease in Lexus or North Miami. This time Jorge (I do not remember his last name) was very educated, nice and really I have to say a pleasure dealing with all the people in all the More

by anjegada
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
Nov 06, 2025 -

Lexus of North Miami responded

Thank you for your loyalty and for choosing Lexus of North Miami for the fifth time! We're so glad to hear you had a positive experience with Jorge and the rest of our team. We look forward to serving you in the future!

November 05, 2025

Service departments excellent as always Sales department also ready for my next vehicle Great service More

by Nicolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of North Miami responded

Nicolas, thank you for your five-star review of our service and sales teams here at Lexus of North Miami! We look forward to seeing you again down the road!

November 05, 2025

It was quick and officiant. Ronald was grate! All process took no more then 15 minutes. Thank you very much!! More

by vchislov
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 06, 2025 -

Lexus of North Miami responded

We’re so happy to hear this, Ronald and the team were grateful to help you so quickly at Lexus of North Miami! See you next time!

November 05, 2025

The service was better than ever, and the employees were very professional making my time at the dealer more convince. More

by ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of North Miami responded

Hi Ada, we're glad our team made your experience smooth and professional. Thank you for choosing Lexus of North Miami, and we look forward to welcoming you back in the future!

November 05, 2025

The service was excellent. It just took less than 2 hours. Ronald was so diligent More

by gabrielamedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 06, 2025 -

Lexus of North Miami responded

We are grateful for your review and your kind words for Ronald. Thank you from all of us at Lexus of North Miami!

November 04, 2025

The service representative, Luis was very thorough and the loaner was available for me when I arrived. A very smooth transition. More

by cookie0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Lexus of North Miami responded

We’re so happy to hear Luis took such great care of you! Thank you for choosing Lexus of North Miami and for sharing your experience. See you next time!

November 03, 2025

The service at N Miami Lexus was terrible. I spent over $100,000.00 and received the worst service I have ever experienced. They don’t understand VIP or customer service! Don’t go there More

by pheland472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Lexus of North Miami responded

We're truly disappointed to hear about your service experience. We strive for exceptional customer service and it sounds like we fell short in this instance. I'd appreciate the opportunity to discuss this further with you so that we can address any issues and learn from them moving forward. Please give me a call when convenient. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 03, 2025

I had the absolute worse experience at this dealership. My salesperson lied and told me that the car that I brought in to trade could not be traded in because my current account with the bank I was in cont More

by islandem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeffrey Disla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Lexus of North Miami responded

We apologize for any miscommunication that may have occurred during your visit. It's never our intention to be untruthful or disrespectful to our customers. We'd like to investigate this further and see how we can assist you going forward. Please contact me at your convenience so we can discuss this matter more in-depth. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

November 03, 2025

This is the 2nd car we've gotten with Luke's help. He made the purchase easy. More

by BARBARA.ROTH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Lexus of North Miami responded

Hi Barbara, thanks so much for taking the time to leave Lexus of North Miami a great review!