Back

Lexus of North Miami

North Miami, FL

4.6
3,703 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,703 reviews

September 18, 2025

The people are very professional. They treat customers well and with respect. I hope you guys continue the good work as it is. More

by WisnickDenavard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We’re delighted to hear that you were treated professionally and respectfully here at Lexus of North Miami. We hope to welcome you back again in the future!

September 18, 2025

This is my second time working with Lexus of North Miami, and once again they exceeded my expectations. The first time was when I leased my Lexus, and this time I came back to renew my lease. My sales con More

by Yuni Caballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Lexus of North Miami responded

Yuni, thank you for returning to Lexus of North Miami and for sharing your experience with our team! We're glad Carlos, Danielle, and Anna made the process seamless and enjoyable. Your recommendation means a lot! Safe travels in your new Lexus!

September 18, 2025

Anna and Daniele they are best they help me lower my payment thank you so much. More

by Guerlandefenelus23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Lexus of North Miami responded

Your feedback for Ann and Daniele is much appreciated! Thank you for supporting Lexus of North Miami.

September 18, 2025

The service department is very professional and efficient. They complete the work when it is promised. More

by Ralph Jacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Lexus of North Miami responded

Ralph, it makes our day to hear you can depend on our service team here at Lexus of North Miami. Thank you for sharing your experience!

September 18, 2025

Overall, disappointed. Service center was very impersonal and no one was available to go over what actually was done to my vehicle. When I had questions about my service re More

by Tomyankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Campos
Sep 19, 2025 -

Lexus of North Miami responded

We aim for a more personal and communicative service than what you've described, so it's concerning to see this feedback, Tom. I'd like the opportunity to address any questions and ensure everything is understood regarding your recent car care visit. If you're open to it, please reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

September 17, 2025

I appreciate the professionalism, honesty and attention that Jonathan expressed on my last few visits. He is courteous and clearly explains the issues that I was experiencing with my vehicle. He clearly co More

by DONNAMILFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 17, 2025 -

Lexus of North Miami responded

We love hearing that Jonathan took such good care of you and your vehicle. Your kind words mean a lot to our team! Thank you from all of us at Lexus of North Miami.

September 17, 2025

They need more employees with better attitude, they're working for a premium and exclusive brand and behave like they're selling kias. More

by thomas_pichardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Sep 17, 2025 -

Lexus of North Miami responded

Thomas, this is disappointing feedback to receive as we hold our team to high standards of professionalism and customer care. Your input will certainly be addressed as we work to improve our services. If there's anything specific you'd like to discuss or if you need further assistance, please don't hesitate to reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

September 17, 2025

Excellent service from Luis. I received updates in a timely manner. Loaner and pick up services were ok More

by MONTENEGRO_CD
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 17, 2025 -

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami and for sharing your appreciation for Luis! It was a pleasure to work with you and we hope to serve you again in the future. Safe travels!

September 17, 2025

I bought my 3rd car at Lexus of North Miami. I was again happy with the experience and especially with Konstantinos Fotiou, who sold us the car and guided us through the entire process. More

by christian.hoeninger
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Lexus of North Miami responded

Christian, thank you for choosing Lexus of North Miami for the third time! We're delighted to hear you had another positive experience with Konstantinos. We look forward to assisting you again in the future! Safe travels!

September 17, 2025

They provide great service and fast. The environment is relaxing while you wait. Friendly staff! More

by SKHARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review!