Luis Portillo
Luis Portillo at Lexus of North Miami
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Luis Portillo

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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rated
40 Reviews

Dealership Experience

3 yrs, 9 mos

not yet
rated

40 Reviews

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40 Reviews of Luis Portillo

July 21, 2023

Dealership Rating
Employee Rating

Great experience! Everyone that I was in contact was friendly and professional I was in and out with out any issues. More

by DRILOU1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Lexus of North Miami responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Dealership Rating
Employee Rating

Excellent service and dedicated staff Luis Portillo went out of his way to help me with my sell Five starts all the way!! More

by shaferman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez

Oct 13, 2022

Lexus of North Miami responded

Thank you for the great review! We are so glad to hear that Luis delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of North Miami!

May 06, 2022

Dealership Rating
Employee Rating

Always above and beyond in all departments. Special kudos to Abe Omar in finance, Bobby Rahmani in service and Luis Portillo in sales. More

by jlopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

May 06, 2022

Lexus of North Miami responded

Thank you for your five-star review for Lexus of North Miami! We'll give kudos to Abe, Luis, and Bobby for going the extra mile and leaving a standout impression.

November 24, 2021

Dealership Rating
Employee Rating

I love this dealership! Whether service or sales I am always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared ab More

by Mandys305
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva

Nov 29, 2021

Lexus of North Miami responded

Taking all the time necessary to ensure our guests feel confident and comfortable is a step we're not willing to skip. It's fantastic to hear that Luis went above and beyond to answer all of your questions and provide detailed explanations. We couldn't be happier to hear that you intend to stay loyal to Luis and the Lexus of North Miami team, and we look very forward to working with you more down the road!

September 02, 2021

Dealership Rating
Employee Rating

Luis was amazing and made this experience very pleasant!!! Definitely recommending him to friends and family. Thank you, Lexus. You have a lifetime client here!!! More

by MzDee14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez , Viviana

Sep 02, 2021

Lexus of North Miami responded

We are so happy to hear we could make a fan out of you! We will certainly pass along your kudos to Luis and the rest of the Lexus of North Miami team. Have a great day!

August 04, 2021

Dealership Rating
Employee Rating

I definitely recommend Q and Luis the Team at Lexus of North Miami ! They were fast and efficient with my trade in to a new lease. It was the best experience I have ever had at a dealership! All went smoo More

by isatiedemann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Aug 05, 2021

Lexus of North Miami responded

Thanks so much for your great 5 star review! We're pleased that your trade-in went smoothly and that our team could make everything go seamlessly. Thank you for your business!

August 03, 2021

Dealership Rating
Employee Rating

Amazing experience! Friendly staff, and the salesman luis was knowledgeable of everything! He made sure to ask necessary questions that I may have of the car. More

by Mvia64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski

Aug 04, 2021

Lexus of North Miami responded

Thank you for the excellent feedback and for trusting Lexus of North Miami with your business! We'll be sure to congratulate Luis on his great work. Drive safe, and see you next time!

August 02, 2021

Dealership Rating
Employee Rating

I always experience great customer service at Lexus North Miami. One of the reasons I’ve stuck with the Lexus family. Luis was great and patient on getting me exactly what I was looking for. I would recommen More

by jra76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez

Aug 02, 2021

Lexus of North Miami responded

Thank you for continuing to choose Lexus of North Miami! We are happy to hear that Luis and the team took such great care of you and earned your recommendation. We wish you safe travels ahead!

August 01, 2021

Dealership Rating
Employee Rating

All I have to say is THANK YOU LUIS! I couldn’t have done this without you. Thank you for your professionalism, and always helping me look for exactly what I wanted. My first lease experience was definitely More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Lexus of North Miami responded

Kelly, Thank YOU for your business and for your kind words about Luis! We're thrilled that Luis was so professional and helpful. Thanks for choosing Lexus of North Miami for your first lease! Enjoy it!

July 28, 2021

Dealership Rating
Employee Rating

Excellent team at LNM. They were attentive and ready to answer any questions while providing excepcional customer service. I got in contact with the team and in less than 10 min I got an answer. More

by Cafrapn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Lexus of North Miami responded

Your feedback makes our day! It means a lot that our service stood out to you so we will be sure to let the Lexus of North Miami team know you appreciated all the help. Take care!

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