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Lexus of North Miami
North Miami, FL
2,343 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,343 reviews
September 16, 2011
Sales person was quite friendly and truthful,sales manager shows a willingness to work with us .It was a good experience from the sales person to the financial guy everyone gave us all the help needed manager shows a willingness to work with us .It was a good experience from the sales person to the financial guy everyone gave us all the help needed to complete the deal. More
by Njoks
Employees Worked With
Frank diaz, Frank Diaz
Helpful July 29, 2011
Great dealership! The staff could not be more wonderful! The attention to customer service is incomparable!! This is the second vehicle I have purchased from Lexus of North Miami, and look forward to many m The attention to customer service is incomparable!! This is the second vehicle I have purchased from Lexus of North Miami, and look forward to many more. More
by April D
Employees Worked With
3
July 21, 2011
my car was purchased in hollywood right befor they moved to miami. the staff and service department honored everything that was promised to me.when there was a problem they helped solve it immediaTELY SO I to miami. the staff and service department honored everything that was promised to me.when there was a problem they helped solve it immediaTELY SO I DID NOT HAVE TO MAKE A TRIP TO THE DEALERSHIP. very friendly and professional. i have recommened to friends and they share the same attitude. More
by MGA0077
Employees Worked With
do not remember
July 21, 2011
This dealer is excelent. The service, the people and instalations are very good. They have a lot of services while people is waiting for them cars. They think in the family. Congratulations!!!!!!!!! instalations are very good. They have a lot of services while people is waiting for them cars. They think in the family. Congratulations!!!!!!!!! More
by cata00
Employees Worked With
I don't remember
July 21, 2011
The service staff bends over backwards to make sure that everything was taken care of and done very well. I would definitely recommend them to anyone. everything was taken care of and done very well. I would definitely recommend them to anyone. More
by Ricka29
Employees Worked With
Nabila
June 26, 2011
my entire experience was excellent! The questions I asked were explained to me. I was not rushed and allowed to take my time while making my decisions. The sale person and the financial assistant were excell were explained to me. I was not rushed and allowed to take my time while making my decisions. The sale person and the financial assistant were excellent! More
by shirley ann
Employees Worked With
val mckenzie and jose gonzales, Val McKenzie
June 13, 2011
The entire staff was very courteous and very attentive to our needs as soon as we walked in the building. We were very impressed with your facility and services offered. My son already owns a Lexus and I w our needs as soon as we walked in the building. We were very impressed with your facility and services offered. My son already owns a Lexus and I will be sure to recommend the rest of our family. Thank you More
by bennpat
Employees Worked With
Lindsey, Enrique, Rehan and 1 other person, Enrique Garzaro
June 04, 2011
The collision department is awful!!!!!! People are nice, but the quality is so bad. I bought a new car from them and had an accident months later. I went there for repair. They told me it would tak but the quality is so bad. I bought a new car from them and had an accident months later. I went there for repair. They told me it would take them 10 days to finish the job and the car will look like brand new. Then in 3 weeks they called me and said the car is ready to go. i went there. However, the job was not done. There were still scratches here and there.They did not even stick the little thing to the front shield window. They did not even wash my car, not even outside. I requested them to take care of the scratches. They told me i can pick it up the next day, but they called me at 5:30pm next day and asked to pick it up. I did not have time. then they told me to pick it up at 8:00am the next morning, which was a Saturday. i went there to pick it up the second time, but the job is not done yet. There were scratches. I requested them to do it again. They took it back and i was waiting. When it came back, still has it somewhere else. They took it back again. They took care of where I pointed out, but they did not wash my car at all. I took my car home. But i found scratches again between front bumper and the big light. Besides, the replaced two doors, the front one on passenger side, they did not stick the plastic thing to the window. the back door inside, they did not stick the plastic thing to the window. If you dont pay attention, you wont find it. How i found it was when I was driving, i can hear the wind sound inside my car, which was because they did not stick the window with the plastic thing. More
by jess217
Employees Worked With
Adriana
May 15, 2011
Qudus called me to keep me posted on the arrival of the car that I was looking for... As the CT 200h is very difficult to come by - no dealers in the area have any - I greatly appreciated the call. Qudus a car that I was looking for... As the CT 200h is very difficult to come by - no dealers in the area have any - I greatly appreciated the call. Qudus also arranged for a vehicle owned by one of the staff to be brought around so I could have another look before I purchased, as there was no longer a floor or test model available. The entire staff was helpful and friendly and I couldn't be happier. More
by irand
April 28, 2011
I was very satisfied with my visit at Lexus of North Miami. Their level of understanding my concerns & finances in leasing my new Lexus was extraordinary! I am very satisfied with my purchase and would Miami. Their level of understanding my concerns & finances in leasing my new Lexus was extraordinary! I am very satisfied with my purchase and would highly recommend this particular dealership to anyone who is interested in a Lexus. More
by cristina341
Employees Worked With
Enrique Garzaro & John Warshing, John Wirshing, Enrique Garzaro
