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Lexus of North Miami
North Miami, FL
3,285 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,285 reviews
January 19, 2016
Another Great Car Leasing Experience with Justin Adderly This is the 5th car I've bought or leased at Lexus of North Miami with Justin Adderly. He has always done right by me. Relaxed, no pressure, professio This is the 5th car I've bought or leased at Lexus of North Miami with Justin Adderly. He has always done right by me. Relaxed, no pressure, professional. I would highly recommend him. More
by Dana
Employees Worked With
Justin Adderly
January 19, 2016
The Worst Lexus Dealership I've ever been to I have never been to a worse dealership. I have had 3 Lexus cars and been to several dealers for service and this one is by far the worst. They coul I have never been to a worse dealership. I have had 3 Lexus cars and been to several dealers for service and this one is by far the worst. They could care less about you once they get your money. They are an embarrassment to the Lexus brand. If you go to the service department and see a guy named Chris Martino, I would leave immediately. He is the worst. He took pleasure in telling me they had no loaner cars on a Sunday when my a/c went out, I would bet money he was lying because I drove an hour north to a smaller dealership in Palm Beach and guess what, they took complete care of me even though it was Sunday and they are much smaller... He just didn't want to get out of his chair in his air conditioned office. He was sarcastic and rude. Other employees there told me he is always like this and they are surprised he still has a job. More
by vick78
Employees Worked With
Chris Martino
January 19, 2016
Boom!! Service, quality, satisfaction. I got the car that fit me like a glove and Josh made the deal happen efficiently and seamlessly with his knowledge of the vehicles. I recommend no oth I got the car that fit me like a glove and Josh made the deal happen efficiently and seamlessly with his knowledge of the vehicles. I recommend no other dealership than this one. More
by Yachtmoksha
Employees Worked With
Frank Diaz, Joshua Rosa
January 17, 2016
Justin Adderly is terrific Justin at Lexus of North Miami was wonderful from start to finish, He is extremely knowledgeable and was helpful and patient in orienting us to all th Justin at Lexus of North Miami was wonderful from start to finish, He is extremely knowledgeable and was helpful and patient in orienting us to all the new features of the 2016 Lexus. He personally went through every feature and helped us customize the car settings to our specific needs, including helping us set up the Lexus Enform and Lexus mobile application to communicate with our new car. We will definitely purchase another car from him in the future. More
by Robert
Employees Worked With
Justin Adderly
January 15, 2016
Alex Suarez will help you Went in to just browse and ended up buying a tx2000. Alex helped me look a t a few cars and was more customer service oriented than sales guy which is Went in to just browse and ended up buying a tx2000. Alex helped me look a t a few cars and was more customer service oriented than sales guy which is a great thing! My deal wasn't easy to pull off but he got it done. Thanks for the help and the amazing car. More
by Alexa27
January 14, 2016
Awesome experience First time that it was pleasurable to buy or lease a car. The sales rep Alex Suarez will recommend to all my contacts and family. First time that it was pleasurable to buy or lease a car. The sales rep Alex Suarez will recommend to all my contacts and family. More
by JLT
Employees Worked With
January 14, 2016
JUSTIN WAS AWESOME Justin's pleasant personality is very conducive to his position at Lexus, His product knowledge is outstanding, as well as his processing skills. He Justin's pleasant personality is very conducive to his position at Lexus, His product knowledge is outstanding, as well as his processing skills. He took extra time and care to make sure that I was well versed with every one of the vehicle's systems. Justin walked me through each department of the closing, to ensure a smooth transition of ownership. He also went out of his way to assist me in the sale of my current vehicle. If you work with anyone other than Justin, your purchase/lease experience will not be as smooth and expeditious. More
by MICHAEL DEAN
Employees Worked With
Yoni Edery, Justin Adderly
January 14, 2016
Worst Experience Ever in any Car Dealership Used Car Sales Manager Alfred Utset told me when I asked why is their the sound of wind constantly constantly in my driver & passenger window his answ Used Car Sales Manager Alfred Utset told me when I asked why is their the sound of wind constantly constantly in my driver & passenger window his answer was "that model does that, turn your radio up". When asked if their are headphones for the DVD players in my headrests and do they move up and down his answer was "no they are aftermarket" when in fact they do move up and down and the dealership installed them, just didn't provide the headphones with car. When asked why I only am receiving one beat up key with the car and that I need two, one of which must be a wallet key his response was "that model only came with one and they do not make a wallet key for that car" even after I showed him on the Lexus website my model car and year not only came with the wallet key and regular key he refused to even look at the facts, he even signed his name on his business card to provide a new set of keys but outright refuses to do so. Not Good!!! More
by WorstEver
Employees Worked With
January 14, 2016
Customer service I work with Richard and my experience was great. Richard was helpful with everything. He answered questions, give use a tour and let us feel comfortab I work with Richard and my experience was great. Richard was helpful with everything. He answered questions, give use a tour and let us feel comfortable. Staffs in the show room was pleasant and welcoming. I would definitely recommend Richard to my friends. More
by Marcy111
Employees Worked With
Richard Todorow
January 11, 2016
Great car buying experience! I had the pleasure of working with Justin Adderly when we came to Lexus of North Miami. From the moment we walked in to the dealership, we were treate I had the pleasure of working with Justin Adderly when we came to Lexus of North Miami. From the moment we walked in to the dealership, we were treated with kindness and respect. He made the process of leasing a beautiful Lexus IS 200t as smooth as possible. Best of all, he was able to get us an incredible deal and exactly what I wanted. I will be going to visit him in the future for all of my Lexus needs! Thanks Justin! More
by jbarber
Employees Worked With
Yoni Edery, Justin Adderly
