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Lexus of North Miami
North Miami, FL
3,434 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,434 reviews
February 19, 2016
Extraudinary The one person I would recommend getting a car from would have to be Justin Adderly. He is a great friend and will be truthfully honest with you! I or The one person I would recommend getting a car from would have to be Justin Adderly. He is a great friend and will be truthfully honest with you! I originally wanted a white with red interior IS. I came out with an Ultrasonic blue with red interior IS yup that's my "Superman Edition". I thought I wouldn't like it but I was wrong I have fallen in love. Justin makes everything easy going, relaxing, and very professional. More
by Samanthathompson1004
Employees Worked With
Justin Adderly
February 19, 2016
Thanks! Def recommend Alex to my friends and family. Made the process of leasing a car very fun and pleasant. Hassle free and very easy going. ?????????? Def recommend Alex to my friends and family. Made the process of leasing a car very fun and pleasant. Hassle free and very easy going. ?????????? More
by Avib5
Employees Worked With
February 19, 2016
Perplexing experience I was comparing 2 SUVs: a Nissan Murano and a Lexus 200t. The Nissan dealer immediately responded to an online "request for quote" with a great discou I was comparing 2 SUVs: a Nissan Murano and a Lexus 200t. The Nissan dealer immediately responded to an online "request for quote" with a great discount. Lexus of North Miami "wanted to talk", gave no clear response and seems too bureaucratic. When I visited in person, I couldn't even get a brochure without giving personal information, resulting in a bunch of unwanted follow up calls. Eventually I got to someone more senior who gave me a straightforward offer (Gene), but my 1-hour pickup stretched into 3, including another "dealer fee" surprise which I had to fight to get reduced by the "manager of the manager". It's the whole rigamore you associate with buying a car, which is hoped disappeared in a more modern, Internet-facilitated marketplace. I'm happy with the deal I ultimately got, but I'm glad buying a car is not an every year activity, as I don't look forward to going through this again soon. More
by Dis-enchanted Lake
Employees Worked With
Gene Ballard, Claudia Oyuela, Jonathon Wirshing
February 18, 2016
A Genuine 5-Star Customer Experience I wanted to take a moment and just share my experience from working with both Matthew King and Michael Fernandez last evening. Being in sales myself, I wanted to take a moment and just share my experience from working with both Matthew King and Michael Fernandez last evening. Being in sales myself, there is nothing more pleasing than interacting with other professionals who are both responsive, knowledgeable, articulate and who are focused on giving a genuine 5-star customer experience. I received all of that and more from both Matthew and Michael and they are a credit to the culture within the dealership. It has been a wonderful experience and I simply wanted to express my sincere gratitude. I am delighted to share my personal experience with others. More
by grantLF
Employees Worked With
Michael Fernandez, Matt King
February 18, 2016
Excellent Service I recieved excellent customer service with my purchase. Everyone at this dealership was very helpful and knowledgeable. I definitely would recommend A I recieved excellent customer service with my purchase. Everyone at this dealership was very helpful and knowledgeable. I definitely would recommend Avi. Great attention and service. More
by Florida
Employees Worked With
Avi Mardo
February 17, 2016
Smooth Buying Experience I recently bought a vehicle from Matt King. Relatively painless as far as buying a vehicle goes. Matt was extremely patient while I shopped around a I recently bought a vehicle from Matt King. Relatively painless as far as buying a vehicle goes. Matt was extremely patient while I shopped around at a few places. Went back and forth a couple times, but ended up coming back and dealing with Matt King. Matt and the finance manager (Matt) made the transaction quick and smooth. Volume dealer, so plenty to choose from at fairly competitive prices. More
by MVaughn
February 16, 2016
Excellent service before, during, and after the sale! We've purchased several Lexus products over the past ten years, and in all of these years we have had great service, but never the exceptional service We've purchased several Lexus products over the past ten years, and in all of these years we have had great service, but never the exceptional service that Matt King gave us during our most recent Lexus investment. His immediate response to all inquiries throughout the process, and consistent follow-up to every need means we will be coming back here for our next Lexus. Matt will be the first call for our next Lexus! Very happy with our purchase. More
by belly88
Employees Worked With
Matt King
February 14, 2016
Very efficient ! My salesman was very knowledgeable on all aspects of the automobile that I was wishing to lease. He was very cordial and respectful of my time. He tru My salesman was very knowledgeable on all aspects of the automobile that I was wishing to lease. He was very cordial and respectful of my time. He truly made me feel at home throughout the whole process to include personally showing me all the functions available for the vehicle I leased. I highly recommend this sales person hands down to anyone. More
by Genavive01
Employees Worked With
Reinaldo Berroa
February 13, 2016
very sufficient! I came in to trade my car for a Lexus. Had a great experience. No pressure at, it just all made sense. The facility is amazing. I can't wait to get a I came in to trade my car for a Lexus. Had a great experience. No pressure at, it just all made sense. The facility is amazing. I can't wait to get a service done so I can just be there. Enrique made sure to show me exactly what I need and I recommend everyone to see him if they want great customer service. More
by Josh2709
Employees Worked With
Enrique Garzaro
February 12, 2016
Great service Outstanding customer service. The staff is pleasant, helpful, knowledgeable and professional. The whole process to lease a car took a while, but was e Outstanding customer service. The staff is pleasant, helpful, knowledgeable and professional. The whole process to lease a car took a while, but was extremely efficient. More
by Deimav
Employees Worked With
Ami Shoshani
