Lexus of North Miami

Very good experience I went in for my regular maintenance. Staff was courteous and helpful. I was able to use the gym and massage chair. Very pleasant. My time was well sp I went in for my regular maintenance. Staff was courteous and helpful. I was able to use the gym and massage chair. Very pleasant. My time was well spent. Killed several birds with one stone. More

Never return phone calls. Don't answer phone. Three messages left over 4 weeks unanswered. Multiple calls referred to number that was never answered. Tried to get a simple answer to a question abo Three messages left over 4 weeks unanswered. Multiple calls referred to number that was never answered. Tried to get a simple answer to a question about my vehicle but no one ever responded. Will go elsewhere in the future. More

Was supposed to lease 2 cars The first lease went as planned then the second came. With me trusting the sales guy that promised me numbers that were good but when we got to the fi The first lease went as planned then the second came. With me trusting the sales guy that promised me numbers that were good but when we got to the finance it all changed. It became a haggling deal. So I walked but. Had credit check. Advice don’t give your social before they give you in writing the price More

Professional, quick and reliable. My experience was the best. The dealership was on time, kept me informed throughout and pampered me through the process. The massage chair was everyt My experience was the best. The dealership was on time, kept me informed throughout and pampered me through the process. The massage chair was everything. More

Everything was smooth and great! Best customer service,quick and painless! Very satisfied! Everything was pretty narrow and to the point,I could bot ask for a better person to work Best customer service,quick and painless! Very satisfied! Everything was pretty narrow and to the point,I could bot ask for a better person to work with. I will recommend Denis to all of my friends and colleagues! More

Karen review The staff was very unprofessional and deceiving until caught. The used car manager had absolutely no manners and was extremely rude. My car was not up The staff was very unprofessional and deceiving until caught. The used car manager had absolutely no manners and was extremely rude. My car was not up to a certified standard and the used car manager refused to repair it. He instead humiliated me and booted me out of his office in front of a group of people. Even your reception staff suggested i contacted the owner for the dealership. The saleman Jason never followed through after confirming in a phone conversation that the car should have been fixed because its certified. He too started ignoring my calls. Really unprofessional team. Not a good experience. The insurance guy was awesome. More

Disappointed I called this dealership about a specific car. I was told it was there and I would be by to look at it the same day but would be later in the evening. I called this dealership about a specific car. I was told it was there and I would be by to look at it the same day but would be later in the evening. In return I was called from them a few times making sure I was still coming. I arrived and car was sold. That was 2 hours wasted. When I arrived they were showing me others cars I never asked to see before the told me the car I wanted to see was sold earlier. I will never do business there. More

Awesome Service The gentlemen that picked up my car was nice and courteous and very professional. And the service was awesome, They are my number one dealership The gentlemen that picked up my car was nice and courteous and very professional. And the service was awesome, They are my number one dealership More

Excellent Service.. Harvey is the best I took my Lexus in for a 15,000 mile service check. I had an emergency at home. I explained my problem to Harvey and he had his staff start their work I took my Lexus in for a 15,000 mile service check. I had an emergency at home. I explained my problem to Harvey and he had his staff start their work immediately. They found a few minor issues that I approved before they began the work. While I was in a hurry, I will take care of anything that Harvey's team recommends. I Love the car and plan to keep it In perfect condition for a long time. I trust their diagnostic abilities and their maintenance skills. More

Excellent Service ⭐️⭐️⭐️⭐️⭐️ I would highly recommend Denis Shadrin. He is very profesional with strong work ethic. Everything went smooth and nice. Thank you Denis for a pleasant I would highly recommend Denis Shadrin. He is very profesional with strong work ethic. Everything went smooth and nice. Thank you Denis for a pleasant experience! More