Lexus of North Miami

The reason I'm giving this rating is because this dealership has been working with me for years in making my dream comes true as far as the car I like and enjoy to drive. The employees make it so eas dealership has been working with me for years in making my dream comes true as far as the car I like and enjoy to drive. The employees make it so easy for me to trade in or turn in my lease early with no strings attached. It's a family friendly place. I come here at least once a week for complimentary car washes. This is my 7th vehicle that I have purchased and/or leased from this Lexus. I'm also celebrating my 10th year of being a loyal customer of this Lexus. I've always been treated like family whenever I'm here. I also enjoy my free/complimentary services such as maintenance, Starbucks coffee, internet access, gym, massage chair, car washes, spa services (free hair coloring, teeth whitening, mani/pedi, and sometimes free lunches). Wayne, Harvey, and Jaime are doing a wonderful job making the customers feel welcome and at ease when making purchases or servicing cars. They are more like my friends than just me being their customer. It's really a good feeling to have this kind of assurance when I know Lexus itself backs up its product. Most importantly, I always get a loaner whenever Lexus keeps my car for more than 2-3 hours to avoid any inconvenience for me. LNM makes it so that I don't have to be rich to drive the car of my dream. I love this place. Lexus of North Miami Customer for my life!!! AKA ACLexus More

I love getting my car service here. In fact I have moved to another county and still come because of Bobby, he is very professional and nice. to another county and still come because of Bobby, he is very professional and nice. More

I've been a customer of this Lexus Dealer back when they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like going home, friendly, comfortable and professional service. My sales Agent, Erik Madsen, knows his merchandise well and therefore when you take delivery of your car, very patiently spends the time necessary to show you how everything works. You get the feeling that you're dealing with an old honest friend. He will go out of his way to help. Harvey Gonzalez my service consultant, handles reception of my car when service is needed, and you can tell he has been well trained to provide the best customer service. Then there a couple of "devils". They are Barbara Angelopoulos and Ron Martin. I call the "devils" (in a nice way) because they are so smart working the numbers, no matter if you were just "browsing" for a car that day, they will make it happen and get you into a car within your budget. Do you have any doubts of going to Lexus Of North Miami? More

I just traded in my 2007 ES350 for the new 2013 model other then being the best car I ever owned, the experience of working with Matthew Silva was really first class. He made the process really easy and other then being the best car I ever owned, the experience of working with Matthew Silva was really first class. He made the process really easy and stress free. He is very professional and friendly and very knowledgeable on all the Lexus models. If your thinking of buying a Lexus, this is the man to see !! Kudos to Frank Diaz in the finance department for also giving me great service. From the buying process to servicing you car, Lexus of North Miami is amazing ! I often find myself bragging about the dealership and all the incredible services and perks it offers. Where else can you drop off your car for a FREE car wash, get a cup of coffee and get a quick work out. This isn’t my first Lexus and defiantly won’t be my last. More

My experience at N Miami Lexus was great. I have been thinking about buying a Lexus since February and had been working with the Pines Dealership (close to home) only to become more and more frustrated thinking about buying a Lexus since February and had been working with the Pines Dealership (close to home) only to become more and more frustrated withe experience. I was just about ready to go for an Infinity instead when I decided to go on line and see what other dealerships were out there. I ended up on the N Miami dealership page filling out some info on the car I wanted. Soon after I got a call from Richard Todorow. Poor guy he had to listen to all my frustration about my Pines Experience! My lease was now up and I told Richard the deal and car I wanted and that I was going to get a car that weekend whether it was a Lexus or not. Richard was awesome, patient, and actually listened to what I was looking for . He understood it was not to spend my whole Memorial Day weekend at the dealership haggling. Long story short, the drive from Weston was worth it! In a couple of hours on a Sunday afternoon I finally happily drove away in my new Lexus . The manager, sorry don't know his name , was also great. After knowing my story got on the phone with the GM with me there and got approval to get me the deal. The car did not have the spoiler and tinting I wanted so i had I had to go back to get it done. Although it was the rainiest day of the year in Aventura and it took me 5 and half hours to pick my car it was worth it. Service also did a great job and Richard was right there waiting for me to answer my additional questions on the cars technology. Definitely would recommend the dealership and Richard to anyone I know that wants a Lexus. It was worth the drive even if at 1 point it was in several feet of water! Great job! More

I enjoy it when I take my car to the service. They receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I ca receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I can enjoy the spa for a complimentary service if my car is going to be in the service for less than two hours or they give me a nice loan car if the service is longer.. Super nice experience every time I go!!! More

My experience purchasing an automobile at Lexus of North Miami was unparalleled! A senior now, that's meaningful, as I've bought quite a few cars in my lifetime. Everyone who helped me from sales to servi Miami was unparalleled! A senior now, that's meaningful, as I've bought quite a few cars in my lifetime. Everyone who helped me from sales to service went out of their way to be accommodating, gracious and did whatever I needed plus then some. Even though my 2005 Lexus 330 is older, it's been kept beautifully, and doesn't look or seem old to me. I love my car so much, I've come to call her "Goldie," as she's gold with cashmere interior and exquisite wood interior. In addition to all that, the facility is amazing - it's brand new with a gym, spa and snack bar to keep you feeling as special as the car you bought while they service it. I couldn't be more pleased! More

5000 mile maintenance was quick and convenient. Pleasant experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and dri experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and driving out in 90 minutes. Thanks for attentive service and respecting my valuable time. Only way to improve is to have more availability for mani or pedi while you wait - thank you! More

I was going to buy another brand, and I had been earlier that day to buy it, but I was disappointed on the way I was treated, so my husband and I decided, at 8:30 pm to visit Lexus of North Miami. Even thou that day to buy it, but I was disappointed on the way I was treated, so my husband and I decided, at 8:30 pm to visit Lexus of North Miami. Even thought they were about to close, the minute we entered the dealership we were greeted like royalty, great service, great price, excellent car. Needless to say, I went back the next day and came out with a brand new Lexus IS350, the best car I have owned so far.I will definitely recommend this facility to everyone. Top of the line!!!! Nothing like it in South Florida. More

Getting my car serviced is always smooth. my service guy is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! More