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Lexus of North Miami

North Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
3,380 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,380 reviews

January 27, 2025

The facility is exceptional. Impecable. The atmosphere is relaxing and friendly. The staff cordial and friendly and very profesional More

by beatriz.raydo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Lexus of North Miami responded

Beatriz, thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of North Miami provided a relaxing and professional experience. We appreciate your support!

January 27, 2025

Had to wait 45 minutes to get my car. They forgot to wash it. Thanks More

by BYGPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of North Miami responded

We appreciate your feedback and apologize for any inconvenience caused. Our team at Lexus of North Miami will use this as a learning opportunity and hopes to provide a 5-star experience next time!

January 27, 2025

Very professional service, fast attention i recommend to everyone car wash was not good but we fontvtsg More

by Myratonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simmon more
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Jan 28, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're glad to hear that the service was professional and attentive. We appreciate your feedback about the car wash and will work on improving it.

January 27, 2025

Bobby and Lexus of NMB are the best! Thank you for everything over the years! Rachel M. More

by MIARA.RACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of North Miami responded

Rachel, thank you for sharing this praise for Bobby and Lexus of North Miami!

January 26, 2025

I would have rated the dealer and salesman five, except I ca’t seem to get a call back from Lev or Gus even though I left messages. More

by paulaalan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lev Bargraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lexus of North Miami responded

Paula, I apologize for the lack of communication you've experienced. We strive to be responsive and it's disappointing to hear that we've fallen short. Please reach out at your convenience so we can assist you further. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

January 26, 2025

Needed and purchased 4 tires. Service was good, cafe waiting area comfortable but 3 1/2 hrs was too long. More

by CNEWMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the service and waiting area met your expectations, but we apologize for the wait time. Your comments are valuable in helping us improve our efficiency!

January 26, 2025

As always Lexus of North Miami staff is very helpful. They give a fast service. Thank you Eric Garcia! More

by garciamaryelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with helpful and speedy service. Thanks for sharing your experience!

January 26, 2025

The service was great. We were in and out as promised. We liked the waiting area. More

by mm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 27, 2025 -

Lexus of North Miami responded

Thanks so much for taking the time to leave Lexus of North Miami a great review!

January 26, 2025

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by DMITRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 27, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback, Dmitry! We're delighted to hear that our team at Lexus of North Miami provided quick and attentive service. We appreciate your support and look forward to serving you again in the future!

January 26, 2025

walking in i was a little wary , but as soon as we started talking i was confident i made the right choice, Rodolfo was great straight forward with the numbers and i was ready, bought this car and was More

by may51977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Rodolfo made your experience at Lexus of North Miami a positive one! Enjoy your new GX550 Overtrail, and thank you for recommending us. Safe travels ahead!

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