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Lexus of North Miami
North Miami, FL
4,253 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,253 reviews
October 01, 2025
Excessive wait time, incompetent staff who all had a "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes than ever have to deal with this dealership again. More
by 33139VAS
Verified CustomerEmployees Worked With
Other Employees :
Semon - just awful
October 01, 2025
I had an outstanding experience purchasing my car. From the moment I walked in, the staff was welcoming, professional, and knowledgeable. They took the time to understand my needs, answered all my que From the moment I walked in, the staff was welcoming, professional, and knowledgeable. They took the time to understand my needs, answered all my questions, and guided me through the process with patience and transparency. The car was exactly as described, the price was fair, and there were no hidden surprises. The paperwork was quick and smooth, and they made sure I felt comfortable and confident with my purchase. I highly recommend [Dealer/Vendor Name] to anyone looking for a reliable vehicle and top-notch customer service. I couldn’t be happier with my new car More
by glopave
Employees Worked With
September 30, 2025
Very Satisfied with-it Excellent Service I received, i urge you to continue working like this, so that customers always return urge you to continue working like this, so that customers always return More
by RAMON.GARCIA0
September 30, 2025
Everything was done professionally. Very good service. I hope they keep it up in future Very good service. I hope they keep it up in future More
by Faruk_tokumbo
September 30, 2025
Jonathan Vellon is excellent service manager but I can not say the same for the mechanic that worked on my car. He left a panel from the back seat loose that i cannot reattach. not say the same for the mechanic that worked on my car. He left a panel from the back seat loose that i cannot reattach. More
by nicolaoslouis
Employees Worked With
Jonathan Vellon
September 29, 2025
St@ff is accommodating and professional. The waiting area is pleasant and the service is good. Recently, I took my car twice to be serviced and both times it was a good experience. Kevin, The waiting area is pleasant and the service is good. Recently, I took my car twice to be serviced and both times it was a good experience. Kevin, my contact is very helpful and kept me updated about the status of my car. He is very pleasant to deal with. More
by nonaclara
Employees Worked With
Kevin
September 29, 2025
Highly recommended. Very happy with the place. Excellent service! Will continue to work with them. Very happy with the place. Excellent service! Will continue to work with them. More
by shantiangelie
September 29, 2025
I called on a Friday regarding the 2025 NX 250 and 3 were available . On Saturday morning all three were just sold. Sierra and the sales manager worked it out a deal for a 2026 NX 350. We left the dealer rid available . On Saturday morning all three were just sold. Sierra and the sales manager worked it out a deal for a 2026 NX 350. We left the dealer riding in the new NX. Everyone went the extra mile to make it happen. More
by hrkle
September 29, 2025
Everyone was polite and helpful, clean all around, nice amenities. Overall a great Lexus dealership amenities. Overall a great Lexus dealership More
by rpalderete
Employees Worked With
