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Lexus of North Miami

North Miami, FL

4.6
4,322 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,322 reviews

September 02, 2025

Alex Mejias was outstanding- caring, ultimate customer service- totally committed to making a deal that would satisfy all More

by MARLENERS
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
Sep 03, 2025 -

Lexus of North Miami responded

Thank you for sharing your kind words about Alex! We’ll pass along the feedback and we hope to see you again at Lexus of North Miami.

September 01, 2025

We highly recommend Diego. Great customer service very attentive. 100% satisfaction with the product come and visit him. More

by CR
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Lexus of North Miami responded

Thank you for recommending Diego and our team at Lexus of North Miami! We’re glad you’re satisfied with your experience and hope to see you again soon!

September 01, 2025

No one ever called to tell me how long repairs would take. After 11 weeks, I finally got my car back. I made numerous calls that were never returned. They said car was ready and when I went, it wasn’ More

by kirkwilliams747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah
Sep 02, 2025 -

Lexus of North Miami responded

It's disheartening to hear about your experience with the repair process and communication issues. We strive for professionalism and timely service, so it's concerning that we fell short in this instance. Please reach out if you'd like to discuss this further or have any other concerns; we're here to help make things right. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

September 01, 2025

Super nice guy very helpful didn’t pressure us and was willing to negotiate a good deal More

by bdreuland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Lexus of North Miami responded

Thanks so much for the 5-star review of Lexus of North Miami!

August 31, 2025

Excellent services and the personal is friendly. The cafeteria offers a variety of options while you wait for your car. More

by yaque7209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive feedback about our team and amenities here at Lexus of North Miami! We look forward to seeing you again soon.

August 30, 2025

The best sales person you can ever have! He will find exactly what you dreamed for..he will give you the best deals and customer service you could ask for. Working with Jose since 2022 and w More

by Gabriela Pena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Figureoa
Sep 02, 2025 -

Lexus of North Miami responded

Gabriela, thank you so much for your continued trust and praise for Jose! We're delighted to know you're always in good hands here at Lexus of North Miami. We truly appreciate your support and recommendation!

August 30, 2025

Jose Figueroa was very helpful and responsive. He immediately reached out to me when I asked any questions. He provided a competitive deal from the start. Overall he displayed professionalism thro More

by Aletha
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
Sep 02, 2025 -

Lexus of North Miami responded

Aletha, thank you for sharing your feedback about your recent visit with Jose at Lexus of North Miami. We're thrilled to hear you had such a professional and seamless experience.

August 30, 2025

I Service my car on August 23 in the morning at 10:00 it was very peaceful and service was done in a timely manner very satisfied. More

by SHONDAN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald
Sep 02, 2025 -

Lexus of North Miami responded

We're thrilled to hear that your service experience was peaceful and timely, but most importantly, that you were very satisfied. Here at Lexus of North Miami, customer satisfaction is our top priority, so your feedback means a lot to us!

August 29, 2025

Amazing experience as always. Dropped off my car to get service and got a loaner and everything exceeded expectations:)) More

by ALEXANDRA.MNATS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 02, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience with our service team exceeded your expectations, Alexandra! Thank you for choosing Lexus of North Miami. Safe travels ahead!

August 29, 2025

Always a pleasure to deal with Carlos Fernandez. Second Lexus we have leased with him and hope to lease a third and so on!!! He is very professional and always a gentleman. Can’t wait for my new More

by pekoppel97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Lexus of North Miami responded

Congratulations on your new Lexus ES! It's wonderful to hear that Carlos took excellent care of you. From all of us at Lexus of North Miami, we wish you safe travels in your new car!

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