Carlos A Fernandez
Carlos A Fernandez at Lexus of North Miami
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Carlos A Fernandez

Sales and Lease Consultant

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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rated
23 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

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rated

23 Reviews

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23 Reviews of Carlos A Fernandez

March 17, 2024

Dealership Rating
Employee Rating

Andrew Verneuil was amazing. I have been a Lexus customer for 21 years now. Andrew is definitely the GOAT. very kind, helpful and willing g ti get you the best deal. Andrew h More

by NY214201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Bukhari, Andrew Verneuil

Mar 18, 2024

Lexus of North Miami responded

We're delighted to know that Andrew and Syed have been able to provide you with such a great experience at Lexus of North Miami. We appreciate your loyalty over the years, and we look forward to continuing our relationship in the future!

September 14, 2022

Dealership Rating
Employee Rating

Very nice guy. We will work with you and make sure you get what you really want. More

by dimitrymimose92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Lexus of North Miami responded

Thank you for sharing your exceptional experience at Lexus of North Miami! We hope to see you again!

March 27, 2022

Dealership Rating
Employee Rating

Attentive and respectful personnel but would not deal on price, would not deliver except for an unreasonable fee of $800 and would not waive dealer service charges of another $800. Basically a "take it or l More

by gomersdaddy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2022

Lexus of North Miami responded

Thank you for the positive feedback about our service. I apologize that we weren't able to come to a deal, but appreciate the chance to assist you. If there is anything further that I can do to help with your car search, please don't hesitate to give me a call. We hope to work together in the future! Maritsa Campos - Customer Relations Manager - 786-528-3871

March 16, 2022

Dealership Rating
Employee Rating

Upstanding service. Carlos the seller was very professional and attentive at all times. He took good care of myself and was aware to every single detail. More

by roilan.garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

Lexus of North Miami responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Carlos. Thank you for choosing Lexus of North Miami and we hope to see you again next time!

March 14, 2022

Dealership Rating
Employee Rating

The service I received was excellent and the sales representative went far and beyond to assist me and my husband. We are really happy and satisfied with the way we were treated and our purchase. I wo More

by dainerys88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu , Peter Groulx

Mar 15, 2022

Lexus of North Miami responded

Thank you for taking the time to review us! We are so glad to hear that you and your husband had such a successful purchase experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

March 14, 2022

Dealership Rating
Employee Rating

I had an amazing experience! ! Carlos took care of me from the beginning to the end. He explained every detail and made sure I had the best time buying my new car. I will 100% ref More

by Dustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Lexus of North Miami responded

Dustin, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Carlos and the Lexus of North Miami team. We will be sure to pass on the kind feedback. Drive safely, and we hope to see you back again down the road!

March 14, 2022

Dealership Rating
Employee Rating

Super and responsive service from Carlos Fernandez. He found the exact car I was looking for and was very helpful in working with me remotely via phone, text and email. Mauricio is just a pleasure. Hig More

by amycarr039
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Ferreira

Mar 14, 2022

Lexus of North Miami responded

Thank you for the great review, Amy! We are so glad to hear that you had such a successful service experience working with Carlos, Mauricio, and the Lexus of North Miami team. Drive safely in your new vehicle, and we hope to see you back again down the road!

March 14, 2022

Dealership Rating
Employee Rating

Great experience. Honest and fair. Carlos went above and beyond to get me into my dream car More

by Dmaisto123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva

Mar 15, 2022

Lexus of North Miami responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Carlos and the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

March 04, 2022

Dealership Rating
Employee Rating

Great place customer service was amazing all of the sales people were helpful and went above and beyond to provide top notch service. Would buy here again and again More

by Vivian1.rolle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Mar 07, 2022

Lexus of North Miami responded

Hi Vivian - We are delighted to have earned your continued business and your great review! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely in your new car!

March 04, 2022

Dealership Rating
Employee Rating

This is my 3rd Lexus from this dealership, and with that being said it should say a lot. From the customer service on the phone to the customer service in person . Carlos Fernandez is the definition of an More

by Javierquinones622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Lexus of North Miami responded

Thank you for your glowing review, Javier, and for trusting Lexus of North Miami with a third Lexus purchase! We're over the moon to hear we've consistently delivered the excellent client experience we strive for - and we so appreciate your support. Drive safely - and see you again next time!

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