Abe Omar

I would recommend everything about this dealership except the finance rep. Abe. My partner and I were making a big purchase, as one does at a dealership, and Abe was full of attitude since the moment we the finance rep. Abe. My partner and I were making a big purchase, as one does at a dealership, and Abe was full of attitude since the moment we walked in. He made it sound like very question we asked was dumb, irrelevant, or he didn’t fully understand it. When talking about payments he said “that’s only like $20 bucks a month” as in, who cares about $20 a month when he’s clearly not the one who’s making the commitment. Potentially the most important thing of it all is that he failed to check with us who we wanted the car title to be under. After 2+ hours with him and signing everything we learned the car title was only under one of our names and it is the one of us who is not the primary driver nor is the primary person in a lot of other personal paperwork. We know this will give us issues down the line and failing to check with us, or tell us when we asked about the impact of pulling one of our credits vs both he failed to disclose it. He also refused to pull other lenders rates because the Lexus one was so good and pushed back when we asked to do it even if it was just to confirm or double check. The attitude he gave us through the entire time with him made me almost walk away from the entire purchase. He turned what should have been a great family moment into a dented experience because of his attitude and failure to properly title our car, which he once again made sound like no big deal and “duh” I only pulled one credit. Jhan was our sales rep and him, the finance manager, and insurance team were all excellent to work with but if I go back or refer people to this dealership I would not work with Abe again, even if it means delaying my purchase or waiting longer for another rep. More

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Diego and the rest of the staff were great, I was able to get the vehicle I wanted at a great price. Everyone was extremely helpful. Definitely will recommend get the vehicle I wanted at a great price. Everyone was extremely helpful. Definitely will recommend More

by ramiro0802 Verified Customer Verified Customer

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This is my first time dealing with Lexus and honestly I don’t know why I didn’t do business with them sooner! don’t know why I didn’t do business with them sooner! More

by MARSAI0604 Verified Customer Verified Customer

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Rodolfo made me feel right at home from the moment I arrived and had everything taken care of within an hour. The entire process was smooth, efficient, and stress-free. I have been a loyal customer o arrived and had everything taken care of within an hour. The entire process was smooth, efficient, and stress-free. I have been a loyal customer of Lexus of North Miami for the past nine years, and thanks to their outstanding customer service, I just added three more years to that relationship. The team made me feel like part of the family, helped me secure the right price and down payment, and ensured I drove away completely satisfied. I am now the proud owner of a beautiful 2026 Lexus IS 350 with a black exterior and black interior. Thank you, Rodolfo and the entire Lexus of North Miami team, for another exceptional experience. I highly recommend them to anyone looking for a professional, honest, and customer-focused dealership. More

by aleanvicuna Verified Customer Verified Customer

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Everyone was extremely helpful throughout the entire process. I would absolutely recommend this dealership to a friend or family. process. I would absolutely recommend this dealership to a friend or family. More

by isabella.pinaa Verified Customer Verified Customer

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Demetri is the epitome of professionalism. Great customer service and makes sure you have the best car buying experience. Highly recommend. One of the best I have ever had to purchase a vehicl Great customer service and makes sure you have the best car buying experience. Highly recommend. One of the best I have ever had to purchase a vehicle from, that’s why I went back a second time! Thank you Demetri! More

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Great experience! Amazing customer service Demetri is amazing! He made sure I got what I wanted and that I was satisfied from start to finish! Amazing customer service Demetri is amazing! He made sure I got what I wanted and that I was satisfied from start to finish! More

by Biaa1210 Verified Customer Verified Customer

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I had a very smooth and pleasant experience with Sierra and Diego. They communicated clearly and honestly. I would recommend taking the drive over to North Miami Lexus. and Diego. They communicated clearly and honestly. I would recommend taking the drive over to North Miami Lexus. More

by Rosy V Verified Customer Verified Customer

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Erez, Darryl and Gus focused on getting the deal done. Booking the sale for the dealership but never compromising the customer service. I appreciate prioritizing the customer (listening and discussing). T Booking the sale for the dealership but never compromising the customer service. I appreciate prioritizing the customer (listening and discussing). They agreed to a trade in and buy out my honda lease with no further input from me. Erez and Darryl ensure ingot my vehicle early, assited with transfer of plate and more. Walked me and my wife toniur new lexus and wish us well. I am a believer in Lexus North Miami because of these guys and will not only be a repeat customer, but share my experience with positive recommendations. Well done guys and a BIG thank you More

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Very precise and excellent service. Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! More

by joseotalora Verified Customer Verified Customer

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