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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,105 Reviews

1,105 Reviews of Lexus of North Miami - Service Center

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July 05, 2025

The service was quick and excellent. Great service advisor and comfortable waiting area Thank you More

by VIK.DRUKKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

July 04, 2025

Service was very efficient and friendly. I had to drop in unexpectedly for service and Simon took good care. The facility is always clean and staff are warm. More

by FIRASELNASRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Jul 06, 2025 -

Lexus of North Miami responded

We are happy to have you as a customer! Thank you for choosing our service department. We look forward to providing more efficient and friendly service at Lexus of North Miami.

July 04, 2025

very pleasant, transport to COSTCO, thanks for the ride. Service was fast and I assume well done. More

by slnewman4613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

July 04, 2025

I always feel I’m treated well and with respect. . Semon explained everything to me clearly. More

by karen_sutton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Jul 06, 2025 -

Lexus of North Miami responded

We are glad to hear that Semon provided excellent support. Thank you for trusting Lexus of North Miami with your automotive needs!

July 04, 2025

I have yet to have a good Experience at this Dealership. The same thing that happened when I bought the car happened now, I was called a lier. Apparently when I made the appointment over the phone a loane More

by bettygmcvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald in Service.
Jul 07, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. It's disappointing to hear about the miscommunication and how it was handled during your visit, as we strive for excellent customer service at all times. We appreciate your input and will use this information to improve our processes moving forward. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 04, 2025

I am always so thrilled that I have Bobby taking care of my vehicle all the time! I will be back for tires soon. More

by CHARLOTTEBARRONMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Bobby and the team here at Lexus of North Miami, Charlotte! We're happy to read this feedback and look forward to welcoming you back in the future.

July 02, 2025

I came to get my car serviced, & Bobby did a great job. Didn’t spend much time there. More

by sarenaenoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Lexus of North Miami responded

It is gratifying to hear that you had such a positive experience with Bobby and the team! Thank you for choosing Lexus of North Miami and for sharing your support. Drive safely!

July 02, 2025

The acquisition of the vehicle was simple, transparent and with excellent service. The finance department was direct and clear in its recommendations and proposals. More

by JCCOUTTENYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marysabel Carrasco Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Lexus of North Miami responded

We're overjoyed to hear that your experience at Lexus of North Miami was smooth and transparent! Our finance team is committed to providing clear guidance, and we're glad they could assist you effectively. Enjoy your new vehicle!

July 02, 2025

Jorge and Alex made this process so easy and non stressful. I'M OVER THE MOOD with my new car. It's perfect. Thank you!! More

by pmaderahealthadvisor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Lexus of North Miami responded

We're happy to hear that Jorge and Alex made your experience smooth at Lexus of North Miami! Enjoy every moment with your new car, and thank you for choosing us!

July 01, 2025

My car arrived via tow, at the dealershiip,and I was immediately called by my service advisor, Babak Ramani. The service on my car was handled professionally and expeditiously, and I picked my car up t More

by butlerhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of North Miami responded

We're glad to hear that Babak and the team at Lexus of North Miami provided prompt and professional service for your vehicle. Thank you for sharing your experience with us!

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