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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews

885 Reviews of Lexus of North Miami - Service Center

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March 23, 2025

I like going there for service, but sometimes the wait is extremely long. I have experience this even after making an appointment. More

by GBLESSALWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that you enjoy visiting Lexus of North Miami, but we apologize for the long wait times you've experienced. We'll work on improving this aspect and appreciate your patience!

March 23, 2025

Everything was excellent Valet service was great and the car service was beyond my expectations. The only complain I have that car wasn’t washed or vacuumed. This is my 3rd Lexus and it’s happened th More

by IVERBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet person who picked up and brought back my car. Don’t know the name
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the valet and car service exceeded expectations, but we're sorry about the missed wash and vacuum this time around. We appreciate your loyalty as a returning customer and will work on ensuring it doesn't happen again in future visits!

March 23, 2025

Bobby who is my service manager is always helpful, courteous and respectful; I so appreciate always!! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in the Technology Department
Mar 24, 2025 -

Lexus of North Miami responded

Steven, we're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. Your appreciation means a lot to us!

March 23, 2025

I purchased my Lexus in 2011 and have had nothing but excellent service. Bobby is one of the best, respectful service managers and always gives his honest and professional advice. And that's exactly why More

by MAXIE640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that Bobby and our team have consistently provided excellent service over the years. We look forward to assisting you with your next Lexus purchase soon!

March 22, 2025

My front driver chair back is more ripped than when I dropped it off and now when driving it pulls to the right which it was not doing before More

by EDMOND.CATHERINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Mar 26, 2025 -

Lexus of North Miami responded

Edmond, I'm sorry to hear about the issues with your vehicle after its service. Please reach out so we can address these concerns directly and find a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 21, 2025

Clean friendly environment. Friendly staff always helpful. Cafe is a plus. Lots of seating area. More

by REAMARQUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 21, 2025 -

Lexus of North Miami responded

Reamarquis, thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

March 21, 2025

Quick efficient service. Professional personnel Called when it was done. Nice and clean Happy with the service More

by RFRIEDMAN1810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Mar 21, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with our team at Lexus of North Miami. It's great to know the service was quick, efficient, and met your expectations. Thank you for choosing us!

March 18, 2025

Excellent service, Ronald Campos is always there to help you with the best advice. In my case I went without an appointment and they took my car right away. At the same time while waiting I was looking fo More

by LEIDYLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Campos
Mar 18, 2025 -

Lexus of North Miami responded

Leidy - Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Ronald and Dimitri provided excellent service and assistance during your visit. We appreciate the feedback, and we're here whenever you need us!

March 17, 2025

Excellent service and a huge thank you to the collision team for a job well done! A special thanks to Ms Leah! More

by CARMEN4052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah collision Dept
Mar 17, 2025 -

Lexus of North Miami responded

Thank you for recognizing our collision team at Lexus of North Miami! We're delighted to hear that Ms. Leah and the rest of the team provided excellent service. We appreciate your feedback and support, Carmen!

March 17, 2025

i HAVE BEEN A LEXUS NORTH MIAMI CUSTOMER FOR 15 YEARS AND NO DOUBT WILL BE A LEXUS NORTH MIAMICUSTOMER FOR LIFE DUE TO THE EXCELLENT SERVICE PROVIDED BY BABAK "BOBBY" RAHMANI AND HIS TEAM. THANK YOU, B More

by YOR_DINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus of North Miami responded

Thank you for your loyalty and kind words about Babak and the team at Lexus of North Miami! We're delighted to have earned your trust over the years. Looking forward to serving you in the future!

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