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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,182 Reviews

1,182 Reviews of Lexus of North Miami - Service Center

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December 29, 2017

Excellent Service.. Harvey is the best I took my Lexus in for a 15,000 mile service check. I had an emergency at home. I explained my problem to Harvey and he had his staff start their work More

by Sara24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
December 20, 2017

Excellent work, our car looked brand new. And it runs well. The detailing make a big difference. We had the car since 2012, but it is a 2013 ES 350. Also the 55,000 miles maintenance is appropriate and it was f More

by Ethel Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2017

Excellent service I received excellent service from beginning to end! Ed Rubenfeld was extremely helpful!i would come back here without any hesitation at all. Very happ More

by 2457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2017

Oil Change and maintenance Scheduled for an oil change few weeks before. Upon my appointment I was assisted in a timely manner. They dealership had informed me that they were bu More

by fred88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
December 05, 2017

Incomplete service My second time visiting the dealer for the same issue and it wasnt resolved. Just have to change a little part thats no working and they didnt. Ed was More

by Mina2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2017 -

Lexus of North Miami responded

Hello Mina, My name is Carlo Castillo and I want to make sure we have completed this for you. Please call me at your convenience at 786-262-5263, thanks

November 21, 2017

Quick, efficient, helpful have had less stellar experiences in the past. This visit was equal to the high level of service and care as when Lexus first moved to NMB, and same a More

by drotenb330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Boblitz, , Wayne Sommer
November 14, 2017

Good job! Harvey, our advisor, was very nice and professional and everyone involved notified us along the way the status of the repair. Thank you so much! More

by Lexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
November 09, 2017

Why I recommend Lexus ,My service agent is always very helpful and efficient. He goes out of his way to listen to my concerns and find solutions to any problems. Service More

by London213
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2017

Excellent service The sales person mayer was very helpful he help us with all the detail and make our purchase quick to the point and save us a lot of time which we More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Gonzalez , Mayer Damouny
October 31, 2017

Service Harvey was thorough, fast, efficient and kept me informed. When I picked up the loaner the service was quick, there were no unnecessary delays. The pr More

by Missbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
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