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Lexus of North Miami - Service Center

North Miami, FL

4.5
889 Reviews
Call Service Center (305) 372-1100

889 Reviews of Lexus of North Miami - Service Center

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March 13, 2025

Great service! ! Nice sales guys, They work with customers to give them the best deals! More

by ANDREASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Lexus of North Miami responded

We love seeing 5-star reviews. Thanks, Andreasch!

March 12, 2025

Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorga More

by montserrat.alba.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the inconvenience you experienced with our valet service. It sounds like we fell short of providing the organized and thorough service you expected, especially regarding your car wash request. We appreciate your feedback and would love to make it right for you; please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 12, 2025

Bobby provided excellent communication for car repair issues. He was available on return calls THANK YOU More

by SOBESY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided excellent communication during your car repair experience at Lexus of North Miami. Thank you for sharing this feedback!

March 10, 2025

Eric took care of everything for my car . He's a gentleman. Had a problem with my phone the technician in tech support plugged my phone in for me-so nice of him. More

by carolid333@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Eric and our tech support team at Lexus of North Miami provided such attentive service. We appreciate your feedback and look forward to assisting you again in the future!

March 10, 2025

I had to wait closed to 3 hours for a $5,000 mile free service, for just checking a few things, no work done on the car. Very slow service. More

by lruiz2164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the long wait time during your recent visit. We strive for efficiency and it's clear we fell short in this instance. Your feedback is valuable, and we're committed to improving our service speed moving forward. If you have any further concerns or questions, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 10, 2025

Everything was great and the service was quick and easy it was 10 out of 10 More

by SLOPEZ120491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lexus of North Miami responded

Thanks for the stellar feedback about our service and staff at Lexus of North Miami!

March 10, 2025

The visit was excellent! Bobby was extremely professional and courteous. The maintenance work was done quickly and I got the car back looking brand new. More

by FRANKJ53.FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lexus of North Miami responded

Thanks for sharing your excellent experience with Bobby and the Lexus of North Miami team! Here's to a smooth ride!

March 10, 2025

Good service and communication thank you to the team and the pick up driver. The communication was clear and the service detailed. More

by browncadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that you appreciated the service and communication from our team at Lexus of North Miami. Thank you for recognizing our efforts, including those of our pick-up driver!

March 10, 2025

Very clean place, nice people, reliable, experienced technicians offering fast, high-quality service. No appointment needed 🚗🔧 More

by lbirjega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Lexus of North Miami responded

We're delighted to hear you enjoyed the fast and high-quality service at Lexus of North Miami! Our team takes pride in providing a clean environment with experienced technicians. Thanks for sharing your experience, and we look forward to serving you again!

March 10, 2025

Great customer service overall! I’ll definitely recommend friends and family to get their dream car here More

by YAMILEK1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided great customer service. We look forward to welcoming your friends and family in the future!

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