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Lexus of North Miami - Service Center

North Miami, FL

4.5
976 Reviews

976 Reviews of Lexus of North Miami - Service Center

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April 25, 2025

The Service Advisor, Ronnie is excellent! The service was very good. But it took 30 minutes for me to have my car brought to me once I was finished at the cashier. It was the end of the day a More

by Isultan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 29, 2025 -

Lexus of North Miami responded

Thank you for your feedback. We're glad to hear Ronnie provided excellent service but apologize for the delay in retrieving your car at Lexus of North Miami. We'll address this issue with our team to improve efficiency moving forward. - Ed Rubenfeld - Service Manager - 305-372-3747

April 25, 2025

Great dealership, very friendly staff wasting no time from the moment of arrival to finish easy to schedule service apointment. More

by gutmanlenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had a seamless experience with our team at Lexus of North Miami. Thank you for your kind words and support!

April 25, 2025

My service Guy Semon was and has always been great, he Calls if I need other things done. I got my SUV detailed which was very good. More

by p_moore51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service person Semon
Apr 25, 2025 -

Lexus of North Miami responded

We're delighted to hear that Semon consistently provides excellent service at Lexus of North Miami. It's great to know you were pleased with the detailing as well! Thank you for sharing your experience.

April 25, 2025

Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias More

by jman513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Apr 25, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Lexus of North Miami. Nos alegra saber que está satisfecho con nuestro servicio y su nuevo carro. Disfrute de sus viajes!

April 25, 2025

Always a great experience! !! Jeffery was awesome as usual. Thank you Jeffery and Tech team for your support today!!!! More

by roaring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech team
Apr 25, 2025 -

Lexus of North Miami responded

We're delighted to hear that Jeffery and the tech team provided you with another great experience at Lexus of North Miami! Thank you for your kind words, and we look forward to serving you again in the future.

April 25, 2025

Love getting my car serviced at Lexus of NoMi. The attention and customer service is unparalleled which I feel is hard come by these days. More

by soccermomsunfiltered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of North Miami provides unparalleled service. We look forward to your next visit!

April 24, 2025

Service went as scheduled and on time. Didn’t speak much to the advisor when dropping off the car. And didn’t speak to advisor when the car was done to over any recommended services or how More

by ajngoc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear the service was on schedule at Lexus of North Miami, but we apologize if communication fell short during your visit. We'll work on improving this aspect and hope to provide a more comprehensive experience next time!

April 24, 2025

My experience was as ok . The service counselor was patient and help me with all information I needed. More

by CHENRY00212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lexus of North Miami responded

We're pleased to hear that our service counselor at Lexus of North Miami provided you with the patience and information you needed. Thank you for sharing your experience!

April 24, 2025

Service was good sermon has always been nice person Everytime I come in an his attitude is always same when he welcome in. I appreciate him as a service advisor. More

by Roundtreedebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know them.
Apr 25, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experiences with our service advisor have been consistently positive at Lexus of North Miami. Thank you for sharing this feedback, and we look forward to welcoming you back!

April 24, 2025

Very satisfy for services received at Lexus North miamy few weeks ago. Thanks to Boby More

by gerardfortin
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for leaving Boby and Lexus of North Miami a five-star review!

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