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Lexus of North Miami - Service Center

North Miami, FL

4.5
893 Reviews

893 Reviews of Lexus of North Miami - Service Center

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February 24, 2025

I am extremely satisfied with the service I receive at Lexus and want to extend a special thank you to Bobby for his outstanding professionalism. He consistently offers personalized solutions that take my More

by Inna Bederman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Inna, thank you for sharing such a great review! We're delighted to hear that Bobby has provided exceptional service at Lexus of North Miami. Your feedback is very appreciated and will be shared with the team!

February 24, 2025

The visit went well as the wait was not as long as initially expected. However, their was a nail in my tire that the dealership indicated that they would have removed but the nail was still there afte More

by Fearingmicheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. It's disappointing to hear about the oversight with the nail in your tire and that our car wash didn't meet expectations. We strive for thorough service, so I apologize for any inconvenience caused during your visit. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 24, 2025

Great service Bobby is the best service advisor and fast service. Great customer service and the facility is always clean. More

by sharonroby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lexus of North Miami responded

Sharon, we're delighted to hear that Bobby and the team at Lexus of North Miami provided you with excellent service. Thank you for highlighting our clean facility and great customer care!

February 23, 2025

Excellent check in. Mr. Rahmani (Bobby) goes beyond call of duty to provide help and suggestions Superb handling of service requested. Excellent car wash😃 More

by juan33267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Juan, we're delighted to hear that Bobby provided exceptional service during your visit at Lexus of North Miami! It's great to know you appreciated the check-in process and car wash as well. Thank you for sharing this feedback with us!

February 23, 2025

Great service Great representative Bobby Good prompt service As always Quick in and out Lexus is tge best More

by intertekline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that Bobby and our team at Lexus of North Miami provided prompt service. We appreciate your support and look forward to serving you again soon!

February 23, 2025

Eric is very attentive and always right on time. . exceplent service , thats all I have to say More

by deejaylastimosa89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review! Eric will appreciate your shout-out.

February 22, 2025

Staff who greeted me when I arrived were very friendly and helpful. Then Eric's service was fantastic. He made sure we covered all issues with the car and made himself available to answer any questions More

by jessica@binstock.cpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Eric and our team provided friendly and helpful service. We appreciate your feedback, and we're here if you have any more questions in the future!

February 22, 2025

Reliable and friendly service from beginning to end. The dealership took care of my wife's car, with the same high standards that they have taken care of mine for over 15 years More

by jganitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lexus of North Miami responded

Thank you for your loyalty and kind words about Lexus of North Miami! We're delighted to hear that our team consistently meets your expectations. Looking forward to serving you both in the future!

February 21, 2025

Los mejores siempre gracias por todo un excelente trato y servicio siempre 🙏🍀🍀🍀 Gracias por todo More

by victormpg85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus of North Miami responded

Apreciamos esta excelente reseña para Lexus of North Miami, Victor! Nos alegra leer que le ofrecimos una gran experiencia.

February 21, 2025

I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended N More

by HEPESOLA325
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted to hear that Nelson provided another great experience for your 2025 Lexus NX 225 purchase. We appreciate the trust you've placed in us over the years and look forward to serving you again in the future!

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