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Lexus of North Miami - Service Center
North Miami, FL
1,013 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,013 Reviews of Lexus of North Miami - Service Center
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April 17, 2025
I have a excellent experience at the Lexus service, the advisor was very professional and explained the status of my car etc advisor was very professional and explained the status of my car etc More
by JOSELUNA3128
Verified Customer
April 17, 2025
Excellent 50,000 mile check-up. In and out in 1.5 hours. My customer service agent is a gem! In and out in 1.5 hours. My customer service agent is a gem! More
by PPBARASCH
April 15, 2025
It is very hard to make an appointment on the website so I had to bring my car in and it took longer to do oil change I had to bring my car in and it took longer to do oil change More
by dpolmir
Employees Worked With
April 14, 2025
Súper agradable siempre agradecido de Jonathan por su esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo More
by ALAMO.JOSEPH4
Employees Worked With
April 14, 2025
Excellently customer service. Baby, the advisor was very good in explaining and handling my quedtions Baby, the advisor was very good in explaining and handling my quedtions More
by GMERIDA53
Employees Worked With
April 14, 2025
Bobby Rahmani is very professional and very knowledgeable! I would recommend Mr.Rahmani to anyone without hesitation. knowledgeable! I would recommend Mr.Rahmani to anyone without hesitation. More
by daisy
Employees Worked With
April 13, 2025
The email that is being used is the wrong email for your customer and I have said it 10 times do not email to us ever again we do not own a Lexus customer and I have said it 10 times do not email to us ever again we do not own a Lexus More
by HWEITZ
Employees Worked With
The idiot who put the wrong email
April 12, 2025
The service manager Ed saved the day for Lexus North Miami. My service advisor Bobby never returned any if the six messages I felt (all verified by Ed) Only choice left for me was to drive to the dea Miami. My service advisor Bobby never returned any if the six messages I felt (all verified by Ed) Only choice left for me was to drive to the dealership and upon communicating to Bobby that I was disappointed that I never heard from him, he treated me with disrespect by calling me a liar and further refusing to address the problem at hand by saying "it is your fault and Lexus will NOT pay for it.. That is when I asked for the service manager who not only acknowledged/verified my side of the story (unanswered messages) but took care of the situation IMMEDIATELY though Bobby stated less than 30 minutes before that Lexus was not responsible for it. Thank you Ed. The owners of LNM are very lucky to have you!!! More
by MARCELOKOCHEN
April 11, 2025
The customer service is top tier! Every person I dealt with was pleasant. Especially Johnathan. Every person I dealt with was pleasant. Especially Johnathan. More
by CSTEVENS421
